Category: Enterprise Software & Digital Workflows

Google Cloud NetApp Volumes Is Launched
August 28, 2023

Google Cloud NetApp Volumes Is Launched

Dave Raffo, Senior Analyst at The Futurum Group, shares his insights on the latest collaboration between Google Cloud and NetApp Storage. With Google Cloud NetApp Volumes, NetApp now has first-party...
Salesforce Announces New Innovations for Field Service Workers
August 28, 2023

Salesforce Announces New Innovations for Field Service Workers

Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers....
Twilio Debuts CustomerAI Privacy Ladder and AI Nutrition Facts Labels
August 25, 2023

Twilio Debuts CustomerAI Privacy Ladder and AI Nutrition Facts Labels

Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring...
Adobe Express With Firefly Beta Is Now Generally Available
August 25, 2023

Adobe Express With Firefly Beta Is Now Generally Available

Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility....
Smart Summary Released by Quantum Workplace
August 25, 2023

Smart Summary Released by Quantum Workplace

Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into new features in Quantum Workplace’s Engagement Platform, which are designed to provide efficiencies and insights in the processes...
Pure Storage Brings Purely Block Storage to Azure_VMware Cloud
August 25, 2023

Pure Storage Brings Purely Block Storage to Azure/VMware Cloud

Dave Raffo, Senior Analyst at The Futurum Group, looks at how Pure Storage is making Cloud Block Store available for Azure VMware Solutions. This is first block-only storage for AVS....
Verint Consumer Expectations and Usage of Digital Channels Are Rising
August 25, 2023

Verint: Consumer Expectations and Usage of Digital Channels Are Rising

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Verint’s recent research conducted on digital customer experience. Interactions, channels, and expectations are rising, and companies face barriers in meeting...
Futurum Live! From the Show Floor with 21CS's Eddy Ciliendo
August 24, 2023

Futurum Live! From the Show Floor with 21CS’s Eddy Ciliendo

The Futurum Group’s Steven Dickens is joined by 21CS Vice President of Business Development, Eddy Ciliendo during the SHARE Conference in New Orleans for a conversation on Cloud Data Management,...
Oracle Cloud Infrastructure Joins VMware Cloud Universal Program
August 24, 2023

Oracle Cloud Infrastructure Joins VMware Cloud Universal Program

The Futurum Group's Steven Dickens shares insights on the most recent announcements from Oracle and VMware. Oracle Cloud Infrastructure (OCI) has strengthened its partnership with VMware by joining the VMware...
Groq Chooses Samsung Over TSMC and IFS
August 22, 2023

Groq Chooses Samsung Over TSMC and IFS

The Six Five Team discusses Groq's decision to do its manufacturing and to partner with Samsung over TSMC and IFS....
Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates
August 22, 2023

Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates

Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue...
Salesforce Announces Field Service GPT for Field Service Workers
August 22, 2023

Salesforce Announces Field Service GPT for Field Service Workers

Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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