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Category: Enterprise Software & Digital Workflows

November 9, 2022

HPE and VMware Partner to Deliver Hybrid Cloud Vision

Futurum senior analyst Steven Dickens provides his take on the latest announcements coming out VMware Explore in Barcelona. As customers look to deploy a hybrid cloud at scale, complexity abounds,...
November 4, 2022

Google Expands the Reach of Google Meet through Zoom Interoperability and the Addition of Device Partnerships with Poly and Logitech

Craig Durr, Senior Analyst with Wainhouse, a Futurum Group Company, breaks down Google's recent announcement regarding the expanding reach of Google Meet devices through interoperability with Zoom and new room...
Contact center product announcements
November 3, 2022

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Contact Center as a Service
November 1, 2022

Salesforce Introduces Contact Center Solution for Companies to Save on Costs

November 1, 2022

Zendesk Q3 Revenues Up 20% to $417M

Futurum analysts Daniel Newman and Michael Diamond discuss Zendesk’s recent Q3 2022 earnings results and what they mean for the company moving forward....
October 31, 2022

WebexOne 2022 – The Enhancements and Innovations Reveal Great Momentum in the Product Pipeline

Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent WebexOne 2022 event, with a focus on two...
October 27, 2022

SAP Q3 2022 Revenue Up 15% to 7.8B Euros as Cloud Rises 38%

Futurum analysts Daniel Newman and Todd R. Weiss provide their insights on SAP Q3 2022 earnings....
Customer data platform product announcements and platforms
October 25, 2022

Product and Partnership Announcements from mParticle, Oracle, Ikue, and Tealium

Background noise reduction for customer service
October 21, 2022

Background Noise Elimination a Key to Ensuring Good Interactions Through Voice

October 20, 2022

AnsibleFest 2022: Ansible Comes Into Its Own, the Power of Open Source Reigns, the Edge is Automated, and Ops-As-Code Goes Mainstream

Futurum senior analyst Steven Dickens provides his take on the latest announcements coming out of AnsibleFest 2022. As hybrid multi-cloud becomes the default operating model for many enterprises, the sheer...
October 19, 2022

Microsoft’s Dominance on Full Display in a Week Full of Industry News

Microsoft’s dominance was on full display in a week chock full of industry news. Wainhouse senior analyst Sean Spradling, part of The Futurum Group family of companies, breaks down the...
October 19, 2022

BoxWorks 2022

The Six Five team discusses Box's event, BoxWorks 2022....

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