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Category: Enterprise Software & Digital Workflows

Customer Data Platform surveys and research studies
January 18, 2023

New Research from Treasure Data, Neustar, Emplifi, Gartner, and Acxiom

Contact Center partnerships and product launches
January 18, 2023

Broadvoice, Genesys, AWS, Google Cloud, and More Announce Contact Center News

January 13, 2023

Apple Releases Freeform for Real-Time Digital Whiteboarding Across Mac, iPad, and iPhone Devices

Daniel Root, Senior Analyst with Wainhouse Research – part of The Futurum Group family of companies — covers Apple’s release Freeform, the company’s first digital whiteboard offering, and explores how...
Customer data platforms
January 10, 2023

Customer Data Platform News from Acquia, Tealium, Meiro, and Appier

January 9, 2023

The Six Five On the Road at CES 2023 with Nakul Duggal, Qualcomm Technologies

The Six Five On The Road at CES 2023. Patrick Moorhead and Daniel Newman talk with Nakul Duggal, Senior Vice President and General Manager, Automotive at Qualcomm....
January 9, 2023

CES 2023: Luminar Shines with New Volvo and SAIC Deals and 3D Mapping and Lidar Demos

Futurum’s Ron Westfall assesses why the new Volvo and SAIC OEM deals in combination with CES 2023 sales and marketing momentum enables Luminar to execute effectively on CEO Austin Russell’s...
January 5, 2023

Best Event of 2022

The Six Five team discusses the Best Event of 2022....
January 5, 2023

Spearline Acquires Callstats from 8X8 to Solidify Position as Global Leader in Communication Testing

Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of Spearline’s acquisition of Callstats and what these new capabilities mean for Spearline...
January 5, 2023

Visual Collaboration Vendor Mural Announces New Look, Feel, and CEO to Round Out 2022

Daniel Root, senior analyst with Wainhouse Research – part of The Futurum Group family of companies, covers the news of Mural’s latest updates, including a new chief executive, an updated...
January 4, 2023

HP EliteBook 840 G9 Review

Futurum analyst Michael Diamond reviews the HP EliteBook 840 G9, which is part of the EliteBook 800 Series family targeted at hybrid workers....
State of the CX Market
January 3, 2023

The State of CX in 2022

Contact center news and announcements
December 30, 2022

Contact Center News from Aisera, Genesys, NICE, Five9, LivePerson, and Zoho

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