Category: Enterprise Software & Digital Workflows

New Generative AI Capabilities for Amazon Connect
December 6, 2023

New Generative AI Capabilities for Amazon Connect

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down the Amazon Connect announcements at the busy AWS re:Invent event. These generative AI-supported enhancements will provide an improved customer experience...
Salesforce Q3 Earnings
December 5, 2023

Salesforce Q3 Earnings

The Six Five team discusses Salesforce Q3 Earnings....
CX Wins for Salesforce, Veeva Systems, and MoEngage
December 5, 2023

CX Wins for Salesforce, Veeva Systems, and MoEngage

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
Zoom Q3 Earnings
December 5, 2023

Zoom Q3 Earnings

The Six Five team discusses Zoom Q3 Earnings....
AWS re:Invent: Kyndryl, AWS Build Bridge to Mainframe Modernization
December 4, 2023

AWS re:Invent: Kyndryl, AWS Build Bridge to Mainframe Modernization

Steven Dickens and Dave Raffo of The Futurum Group dive into the new global managed services partnership between Kyndryl and AWS around mainframe modernization announced at AWS re:Invent....
The Six Five On the Road with OpenText EVP & Chief Product Officer Muhi Majzoub
December 4, 2023

The Six Five On the Road with OpenText EVP & Chief Product Officer Muhi Majzoub

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Muhi Majzoub to discuss how Information Management has evolved and how...
The Six Five On the Road with OpenText EVP & Chief Marketing Officer Sandy Ono
December 4, 2023

The Six Five On the Road with OpenText EVP & Chief Marketing Officer Sandy Ono

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Sandy Ono, to discuss OpenText Aviator and the unveiling of the...
The Six Five On the Road with OpenText CEO & CTO Mark J. Barrenechea
December 4, 2023

The Six Five On the Road with OpenText CEO & CTO Mark J. Barrenechea

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome OpenText’s Mark J. Barrenechea, for a conversation on the AI Revolution, their...
Talking AWS, VMWare & Broadcom, Apple, Synopsys, Salesforce, Pure Storage, Zoom, NVIDIA, HP, Open AI
December 4, 2023

Talking AWS, VMware & Broadcom, Apple, Synopsys, Salesforce, Pure Storage, Zoom, NVIDIA, HP, Open AI

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss AWS re:Invent 2023, Broadcom and VMware, Apple, the OpenAI debacle, and the latest earnings from...
AWS and Kyndryl Partner to Build an AI Innovation Factory
December 4, 2023

AWS and Kyndryl Partner to Build an AI Innovation Factory

The Futurum Group’s Steven Dickens and Dave Raffo look at the collaboration between AWS and Kyndryl that will produce an Innovation Factory to boost AI/ML customer adoption by modernizing systems...
The Futurum Group with Qlik at AWS re:Invent 2023 - Futurum Tech Webcast
December 4, 2023

The Futurum Group with Qlik at AWS re:Invent 2023 – Futurum Tech Webcast

The Futurum Group’s Steven Dickens is joined by Qlik’s Brendan Grady for a conversation on how Qlik’s partnership with AWS provides customers with end-to-end data integration and analytics solutions for...
Salesforce Q3 FY 2024 Revenue Hits $8.72B, Up 11% Year-over-Year
December 4, 2023

Salesforce Q3 FY 2024 Revenue Hits $8.72B, Up 11% Year-over-Year

Daniel Newman, CEO and Chief Analyst at The Futurum Group, and Keith Kirkpatrick, Research Director at The Futurum Group, cover Salesforce’s Q3 2024 earnings, and discuss the factors contributing to...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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