Category: CIO & Technology Buyers

Can Databricks Maintain Its Data + AI Summit Lead as Agentic AI Raises the Stakes?
June 8, 2026

Can Databricks Maintain Its Data + AI Summit Lead as Agentic AI Raises the Stakes?

With 51% of enterprises prioritizing agentic AI tools, Databricks' 2026 Data + AI Summit showcases how the company plans to lead the next era of intelligent data platforms while facing...
Will Glean's NVIDIA Nemotron 3 Ultra Integration Shift the Enterprise AI Stack?
June 6, 2026

Will Glean’s NVIDIA Nemotron 3 Ultra Integration Shift the Enterprise AI Stack?

Glean's integration of NVIDIA Nemotron 3 Ultra marks a pivotal moment in enterprise AI, where model flexibility and infrastructure alignment become strategic competitive advantages for buyers seeking cost-effective, high-context solutions....
Agentic AI
June 3, 2026

Salesforce Bets on Agentic Marketing: Will Unified AI Agents Redefine Martech ROI?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Salesforce's agentic AI marketing platform leverages collaborative agents for campaign creation, lead qualification, and customer...
Will Anthropic’s Draft S-1 Ignite a New Phase in the AI Platform Race?
June 3, 2026

Will Anthropic’s Draft S-1 Ignite a New Phase in the AI Platform Race?

Anthropic's draft S-1 filing marks a pivotal moment for AI, with a $965 billion valuation and $30 billion revenue run rate that could redefine enterprise vendor evaluation in generative AI....
Workday and Google Integrate HR and Finance AI Agents into Gemini Enterprise
June 2, 2026

Workday and Google Integrate HR and Finance AI Agents into Gemini Enterprise

Keith Kirkpatrick, Research Director at Futurum, examines how the Workday Google Cloud partnership brings governed AI agents, enterprise data, and HR and finance workflow execution into Gemini Enterprise....
Is Edwin AI’s 313% ROI a Wake-Up Call for IT Ops Leaders or Just the Start?
June 2, 2026

Is Edwin AI’s 313% ROI a Wake-Up Call for IT Ops Leaders or Just the Start?

LogicMonitor's Edwin AI delivers 313% ROI with major gains in alert noise reduction, root cause analysis, and SLA risk management—a critical benchmark for IT operations leaders evaluating AI adoption....
integrated AI
June 1, 2026

Are Mid-Market AI Budgets Doomed to Complexity Tax, Or Is a Simpler Path Emerging?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Mid-market companies lose 25% of AI budgets to complexity, making integrated solutions and workflow-ready platforms essential for...
Microsoft 365 Copilot's Redesign
June 1, 2026

Microsoft 365 Copilot’s Redesign Raises the Bar for Embedded Enterprise AI

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft 365 Copilot's major redesign transforms embedded enterprise AI with unified entry points, context-aware intelligence,...
Who Will Control the Enterprise Agentic Workforce – CIOs Face a New Platform War
June 1, 2026

Who Will Control the Enterprise Agentic Workforce? – CIOs Face a New Platform War

Dion Hinchcliffe, VP & Practice Lead, CIO & Technology Buyers at Futurum, shares insights on how the enterprise AI market is shifting from assistive AI to autonomous digital labor. Five...
Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?
May 30, 2026

Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?

Enterprise leaders are scaling agentic AI, but 55% struggle with reliability and hallucination management. Futurum's research reveals five governance practices separating successful deployments from risky ones....
AI Platform
May 29, 2026

SugarAI’s Rebrand Raises the Stakes in AI-Powered CRM, But Can It Deliver Actionable Intelligence?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SugarAI's rebrand as an AI platform seeks to differentiate it from Salesforce and Microsoft through actionable intelligence...
Genesys' WhatsApp Integration
May 29, 2026

Is Genesys’ WhatsApp Integration the New Standard for Omnichannel Customer Engagement?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys' WhatsApp integration escalates omnichannel competition, pressuring rivals like Salesforce and NICE to accelerate GenAI capabilities....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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