Category: CIO & Technology Buyers

Customer experience research studies
July 4, 2022

New Research from Merkle, Twilio, Smart Communications, FullStory, and Emplifi

July 1, 2022

Snowflake’s Unistore: The CNN+ of Transactional Application Workloads

Futurum’s Ron Westfall explores why Snowflake’s recent Unistore launch represents a notable divergence from the company’s portfolio development strategy of using a single, specialized platform to address the evolving data...
Telecom customer experience automated ticket correlation
July 1, 2022

Utilizing Automated Ticket Correlation to Improve CX Responsiveness

June 30, 2022

Crypto Startup Polysign Raises $53 Million for Custody and Fund Administration

Futurum Analyst in Residence Jared Klee analyzes crypto startup Polysign’s $53 million Series C to expand their custody and fund administration business and explores why the combined business lines are...
June 30, 2022

Collateral Damage from Insolvent Crypto Hedge Fund Three Arrows Capital — When Will It Stop?

Futurum Analyst in Residence Jared Klee analyzes Three Arrows Capital’s insolvency, compares the unwinding to the still ongoing liquidation of Lehman Brothers, and explores the collateral damage that we are...
June 30, 2022

Circle Partners with New York Community Bank for Custody and Solutions for the Underserved and Unbanked

Futurum Analyst in Residence Jared Klee analyzes Circle’s custody partnership with New York Community Bank and the crypto company’s successful follow through on the ambitious goals of Circle Impact to...
June 30, 2022

CX Market Forecasts

June 29, 2022

HPE Discover 2022: HPE Amperes Up New ProLiant RL300 Gen11 Servers

Futurum’s Ron Westfall examines why HPE’s new ProLiant RL300 Gen11 server offering aligns with the cloud-native applications development priorities of service providers and digital-first enterprises as well as how using...
June 29, 2022

HPE Discover 2022 News: HPE Deepens Relationships with Red Hat and SUSE

Futurum senior analyst Steven Dickens provides his take on the announcements coming out of HPE Discover about the deepening relationships with Red Hat and SUSE....
June 29, 2022

Amazon re:MARS

The Six Five team dives into the Amazon re:MARS event....
June 29, 2022

We are LIVE! talking Cisco, Amazon, Lenovo, Splunk, Oracle, Qualcomm – The Six Five Webcast

We are LIVE! talking Cisco, Amazon, Lenovo, Splunk, Oracle, Qualcomm. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman....
June 29, 2022

The New Apple MacBook Air is More Powerful with its M2 Chip Upgrade

Futurum analyst Michael Diamond looks at Apple’s newest MacBook Air, which includes its newest generation, more powerful M2 processor. Will it be enough to continue to attract and interest Apple’s...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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