Category: CIO & Technology Buyers

March 9, 2023

eGain Announces eGain Knowledge Hub Integration with Microsoft Teams Boosting Employee Productivity

Futurum principal analyst Shelly Kramer explores eGain’s Knowledge Base Hub integration with Microsoft Teams, designed to remove barriers to access information and knowledge throughout organizations. This is a move that...
March 9, 2023

The Metaverse and Workplace Communications Series: Technologies Expected to Impact the Future of the Internet

Wainhouse senior analyst Sean Spradling, part of The Futurum Group Family of companies, dives into part 2 of the Metaverse and Workplace Communications, focusing on several of the technologies expected...
How Businesses Can Support Remote and Hybrid Workers?
March 9, 2023

How Businesses Can Support Remote and Hybrid Workers

The hybrid work model is here to stay. Futurum's principal analyst Shelly Kramer explores the shift to hybrid work and how organizations can best support their workforce....
March 9, 2023

Live! From the Show Floor with Rocket Software’s Phil Buckellew at SHARE Atlanta 2023

In this latest Futurum Live! From the Show Floor, Futurum’s Senior Analyst Steven Dickens talks with Rocket Software’s Phil Buckellew about Rocket’s hybrid cloud approach to solving modernization challenges, their...
March 8, 2023

IBM and Cohesity Partner to Battle Hybrid Cloud Cyberattacks

Futurum analyst Todd R. Weiss looks as IBM and Cohesity partner to battle hybrid cloud cyberattacks, combining to offer data protection, management, and cyber resilience in IBM Storage Defender to...
March 8, 2023

The Metaverse and Workplace Communications Series: Defining the Metaverse and Looking at Possibilities

Wainhouse senior analyst Sean Spradling, part of The Futurum Group Family of companies, dives into the Metaverse and Workplace Communications, sharing how the Wainhouse team has defined the Metaverse, and...
March 8, 2023

MWC 2023: Casa Systems and Intel Team Up to Turbo Boost vBNG and 5G AGF Capabilities

Futurum’s Ron Westfall examines why Casa Systems’ new Axyom Cloud Native vBNG/AGF technology, powered by 4th Gen Xeon Scalable processors, can enable service providers to offer wireline and wireless services...
Qualtrics X4 media and analyst briefing
March 8, 2023

Qualtrics X4 is Back

Gamification in contact centers
March 8, 2023

Gamification in Contact Centers: Best Practices Focus on Agent Support, Fun, and Engagement

March 7, 2023

The Six Five CXO with Micron and Qualcomm at Mobile World Congress 2023

On this episode of The Six Five – CXO, hosts Daniel Newman and Patrick Moorhead sit down with Micron’s Chris Moore, Vice President of Marketing, Mobile Business Unit, and Ziad...
March 7, 2023

PlusDrive Safety Technology to be Added to Nikola Class 8 Trucks by 2024

Futurum's Chief Analyst Daniel Newman dives into the announcement that truck manufacturer Nikola will be the first U.S. partner to include PlusDrive technology into its Class 8 trucks, and what...
CX surveys and research studies
March 7, 2023

New Research from MessageGears, Qualtrics, Amdocs, Nosto, and LivePerson

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.