Category: CIO & Technology Buyers

Expanding Commitment to Zoom: Crestron’s Latest Zoom Solutions
October 4, 2023

Expanding Commitment to Zoom: Crestron’s Latest Zoom Solutions

Craig Durr, Research Director at The Futurum Group, highlights Crestron's strategic advancements in workplace collaboration through its latest Zoom-certified solutions....
CX Wins for TTEC, 8x8, and Oracle Communications
October 4, 2023

CX Wins for TTEC, 8×8, and Oracle Communications

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of recent CX wins by TTEC, 8x8, and Oracle....
Salesforce Partners With McKinsey, Williams-Sonoma, and Capgemini
October 3, 2023

Salesforce Partners With McKinsey, Williams-Sonoma, and Capgemini

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firm Salesforce with new partners McKinsey & Company, Williams-Sonoma Inc., and Capgemini....
Avaya Is Making Strong Progress in Business and Product Enhancements
October 3, 2023

Avaya Is Making Strong Progress in Business and Product Enhancements

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Avaya’s announcement on its progress across multiple fronts and discusses the latest enhancements to the Avaya Experience Platform....
Amazon FTC
October 3, 2023

Amazon FTC

The Six Five Team discusses Amazon FTC....
Apple iPhone 15 defects
October 3, 2023

Apple iPhone 15 defects

The Six Five Team discusses Apple iPhone 15 defects....
IBM Granite GAI watsonx goes GA with Indemnity Protection
October 3, 2023

IBM Granite GAI watsonx goes GA with Indemnity Protection

The Six Five Team discusses IBM Granite GAI watsonx goes GA with Indemnity Protection....
Mitel Completes the Acquisition of Unify From the Atos Group
October 3, 2023

Mitel Completes the Acquisition of Unify From the Atos Group

Craig Durr, Research Director at The Futurum Group, delves into Mitel's strategic acquisition of Atos Unify, highlighting its potential impact on the global UC landscape....
T-mobile First SIM-Based SASE
October 3, 2023

T-mobile First SIM-Based SASE

The Six Five Team discusses T-mobile First SIM-Based SASE....
InMoment and Contentsquare Partner on Digital Experience
October 3, 2023

InMoment and Contentsquare Partner on Digital Experience

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into the InMoment and Contentsquare partnership that promises to provide more insights into customer behaviors....
October 3, 2023

Salesforce Announces Deal To Buy AI Bot Provider Airkit.ai

The Futurum Group’s Keith Kirkpatrick and Sherril Hanson share their impressions of the Salesforce acquisition of Airkit.ai and discuss how the company’s bots might be integrated into Sales Cloud Einstein....
AWS GAI Update
October 3, 2023

AWS GAI Update

The Six Five Team discusses AWS GAI Update....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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