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Category: CIO & Technology Buyers

Personal Retail Assistant Launched by Dynamic Yield by Mastercard
December 8, 2023

Personal Retail Assistant Launched by Dynamic Yield by Mastercard

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Dynamic Yield by Mastercard’s new personal shopping assistant solution, Shopping Muse, that can provide a personalized digital shopping experience....
The Six Five On the Road at AWS re:Invent 2023 with Chetan Kapoor
December 8, 2023

The Six Five On the Road at AWS re:Invent 2023 with Chetan Kapoor

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Chetan Kapoor, Director at AWS EC2 for a conversation on AWS Generative...
Marvell Industry Analyst Day 2023: Accelerated Computing Takes Off
December 8, 2023

Marvell Industry Analyst Day 2023: Accelerated Computing Takes Off

The Futurum Group’s Ron Westfall believes Marvell is solidly positioned to drive infrastructure silicon innovation for accelerated computing throughout 2024 and beyond, especially as the advanced computing opportunity expands during...
Realizing Value with Hybrid by Design at USAA - The Six Five on the Road at AWS re:Invent 2023
December 7, 2023

Realizing Value with Hybrid by Design at USAA – The Six Five on the Road at AWS re:Invent 2023

On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome Varun Bijlani, Global Managing Partner, Hybrid Cloud Services Consulting at IBM and Jeff Calusinski, Senior VP...
CX M&A: Acquisitions by HubSpot, Vista Equity, Sharpen Tech, and Cendyn
December 7, 2023

CX M&A: Acquisitions by HubSpot, Vista Equity, Sharpen Tech, and Cendyn

Alex Gaw, Contributing Analyst at The Futurum Group, rounds up the latest CX M&A and funding news with HubSpot, Vista Equity Partners, Sharpen Technologies, Cendyn, and Cogito....
New CX Research from Capgemini, Qualtrics, and Disqo
December 7, 2023

New CX Research from Capgemini, Qualtrics, and Disqo

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Capgemini, Qualtrics, and Disqo....
Transforming Real-time Search Analytics From ESQL to GenAI for performant analytics - The Six Five On the Road at AWS re:Invent 2023
December 7, 2023

Elastic: Transforming Real-time Search Analytics From ESQL to GenAI for performant analytics – The Six Five On the Road at AWS re:Invent 2023

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Ken Exner, CPO at Elastic to discuss their recently unveiled Elasticsearch Query...
CX Wins with NICE, Workvivo, and IBM
December 7, 2023

CX Wins with NICE, Workvivo, and IBM

Alex Gaw, Contributing Analyst at The Futurum Group, examines initiatives from CX providers NICE, Workvivo, and IBM with their respective partners Oodle Car Finance, Virgin Group, and NatWest Bank....
Amdocs Delivers a Telecom-Focused Autonomous Retail Store
December 7, 2023

Amdocs Delivers a Telecom-Focused Autonomous Retail Store

Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ launch of a telco-focused retail store, highlighting how existing, non-invasive tracking technology can be used to create seamless and friction-free...
Samsung Galaxy Watch Highlights the Value of Accessibility Innovation
December 7, 2023

Samsung Galaxy Watch Highlights the Value of Accessibility Innovation

Olivier Blanchard, Research Director at The Futurum Group, shares his insights on how the Galaxy Watch Universal Gestures suggests that intuitive touch-free UI is quietly becoming a core throughline of...
New Zoom Feature on Apple TV 4K Aims to Improve Meeting Accessibility
December 7, 2023

New Zoom Feature on Apple TV 4K Aims to Improve Meeting Accessibility

Craig Durr, Research Director at The Futurum Group, examines the new Zoom feature on Apple TV 4K aimed at improving the remote meeting experience....
‘Tis the Season: CX “Must Haves” for High-Volume Travel Periods
December 6, 2023

‘Tis the Season: CX “Must Haves” for High-Volume Travel Periods

In our latest Market Insight Report, ‘Tis the Season: CX “Must Haves” for High-Volume Travel Periods, we dive into the five must haves for high-volume travel periods, and what companies...

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