Category: AI Platforms

November 10, 2021

Juniper Support Insights Assures Comprehensive AI-driven Junos Portfolio Vision and Message

Juniper extends AI-powered support to entire Junos portfolio to streamline operator efficiencies and augment end user experiences. Futurum’s Ron Westfall assesses why the Juniper Support Insight offering spotlights the capabilities...
November 8, 2021

Retailers Deploy AI to Improve CX and Drive Revenue

October 27, 2021

Travel & Hospitality Sector Turns to Self-Service

October 27, 2021

Six Five INSIDER Chatting Innovation For AI Driven Analytics With Steve Miranda and TK Anand

October 20, 2021

Alexa Smart Properties for Hospitality Launches in the UK

October 19, 2021

Google Cloud Next ‘21: More Mature, Transformational, and Sustainable

The Google Cloud Next ’21 event was an opportunity for Google Cloud CEO Thomas Kurian and Alphabet CEO Sundar Pichai to present the future direction of Google Cloud. Futurum Research...
October 14, 2021

Verizon Offers Enterprises AI Tools to Streamline CX

October 13, 2021

Cambridge Quantum Releases World’s First Quantum Natural Language Processing Toolkit and Library

Futurum Research’s principal analyst Daniel Newman covers Cambridge Quantum’s release of the first Quantum Natural Language Processing toolkit and library. The toolkit, called lambeq, is the world’s first software toolkit...
Amazon Devices Launch. Astro Headlines A Compelling Story Of Our Connected Future
October 12, 2021

Amazon Devices Launch: Astro Headlines A Compelling Story Of Our Connected Future

Amazon held its annual Devices and Services event where the ecommerce giant unveiled several new devices, features, and smart home products designed to help improve customers’ lives. Headlined by its...
October 11, 2021

CX Solutions Maker Genesys to Acquire Pointillist and Exceed.ai

October 6, 2021

New Report Finds Plenty of Opportunity Exists to Create Richer CX

September 22, 2021

Study: Over 90% of Organizations Lack Key Capabilities in Their CX Strategies

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.