Category: AI Platforms

June 27, 2022

IBM Cloud and AI Team with Wimbledon to Boost Fan Experience

Futurum analyst Todd R. Weiss dives into how IBM Cloud and AI team with Wimbledon to boost fan experience, adding feature updates that give tennis fans more information about favorite...
June 24, 2022

Embedded World 2022: Micron Unfolds Compute Foundation Innovations for Accelerating Intelligent Industrial and Automotive Edge

Futurum’s Ron Westfall assesses Micron’s three-prong Embedded World 2022 announcement, consisting of new memory and storage portfolio innovation across its industrial and automotive offerings, such as the i400 microSD card,...
June 20, 2022

ServiceNow’s Acquisition of Hitch Works Will Help Customers Address Talent Gaps

Futurum principal analyst Shelly Kramer explores ServiceNow’s acquisition of Hitch Works, the updated capabilities that will be integrated with the Now Platform, and how this will impact ServiceNow’s customers in...
June 15, 2022

New NVIDIA TAO Toolkit Capabilities Ease AI Deployments

Futurum analyst Todd R. Weiss dives into the recent release of the latest NVIDIA TAO Toolkit, which includes broader tools and features aimed at easing AI deployments for enterprise AI...
Contact center AI and automation
June 9, 2022

Helping Agents Respond to Inquiries Via Automation and AI

June 8, 2022

Juniper Ups SASE Proposition and Stirs Competition with CASB and DLP Additions

Futurum’s Ron Westfall explores Juniper’s new Secure Edge CASB and DLP capabilities targeted at augmenting the SASE experience by bolstering cloud-based data safeguards, driving policy-based visibility, fortifying SaaS protections, and...
Telecommunications customer service
June 6, 2022

Is Zero-Touch the Answer for Telcos?

June 3, 2022

C3 AI Beats FY Q4 2022 Earnings Expectations, Continues to Diversify and Work to Improve Profitability

Futurum analysts Daniel Newman and Michael Diamond cover C3 AI’s most recent Fiscal Q4 2022 earnings and discuss how the firm’s revenues remain in positive territory despite supply chain and...
May 27, 2022

Computex: NVIDIA Grace CPU-Powered Servers Coming 1H 2023

Futurum analyst Todd R. Weiss dives into NVIDIA's latest announcement that powerful data center servers built with NVIDIA's latest NVIDIA Grace CPU Superchips and NVIDIA Grace Hopper Superchips will be...
May 27, 2022

NVIDIA Q1 2023 Earnings Hit $8.29B Quarterly Revenue Record

Futurum analysts Daniel Newman and Todd R. Weiss review NVIDIA's Q1 2023 earnings, which posted a new NVIDIA quarterly revenue record at $8.29B for the GPU maker in a turbulent...
Customer experience research studies
May 26, 2022

New CX Research from Zeta Global, LiveVox, Gartner, Confluent, and Precisely

Call center automation
May 26, 2022

ASAPP Launches AutoSummary Service API to Enable Automatic Call Center Functions

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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