Category: AI Platforms

June 22, 2023

HPE Enters the Era of AI With New Cloud Service

The Futurum Group VP & Practice Leaders Camberley Bates and Steven Dickens offer their take on the latest announcements from Hewlett Packard Enterprise. HPE has entered the AI cloud market...
Zendesk-Acquires-Workforce-Management-Software-Provider-Tymeshift
June 22, 2023

Zendesk Acquires Workforce Management Software Provider Tymeshift

Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent...
June 22, 2023

Announcements from Verint Engage 2023

June 21, 2023

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform....
June 21, 2023

Accenture’s $3 Billion AI Investment: Get Used to It

Mark Beccue, Research Director AI at The Futurum Group examines Accenture’s $3 billion AI investment. The piece explores why Accenture’s investment is important to not only Accenture, but also why...
June 20, 2023

AMD and Hugging Face Team Up to Democratize AI Compute – Shrewd Alliance Could Lead to AI Compute Competition, Lower AI Costs

Mark Beccue, Research Director AI at The Futurum Group examines why AMD and Hugging Face team up to democratize AI compute. The piece explores why the partnership accelerates AMD’s market...
June 19, 2023

Lenovo AI Disclosures

The Six Five team discusses Lenovo AI Disclosures....
June 19, 2023

Salesforce AI Day NYC

The Six Five team discusses Salesforce AI Day NYC....
June 19, 2023

AMD Datacenter & AI Event

The Six Five team discusses AMD Datacenter & AI Event....
June 16, 2023

Lenovo’s AI Milestone: Updates, Announcements, and New AI Capabilities Revealed

Futurum Group VP & Practice Leader Steven Dickens offers his take on the latest AI-focused announcements from Lenovo. Lenovo has achieved a significant milestone by surpassing $2 billion in annual...
June 16, 2023

Despite a Rise in AI in CX, People Still Prefer to Interact with Humans

June 15, 2023

Oracle Launches Enterprise-Grade Oracle Generative AI Services with Cohere

Daniel Newman, Chief Analyst and CEO and Mark Beccue, Research Director AI at The Futurum Group cover Oracle’s launch of enterprise-grade AI services with Cohere. The piece explores the impact...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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