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Author: Shelly Kramer

Understanding the Importance of Customer Lifecycle Management is a Game-Changer for UC Vendors — and their Customers
Shelly Kramer

Understanding the Importance of Customer Lifecycle Management is a Game-Changer for UC Vendors — and their Customers

Futurum principal analyst Shelly Kramer explores the importance of customer lifecycle management and why it’s a game-changer not only for UC vendors, but for their customers as well. And it is most definitely the smart path forward.
Shelly Kramer

Latest Enhancements to Zoom IQ for Sales Give Sales Teams the Intelligence They Need to Close Deals

Futurum principal analyst Shelly Kramer takes a look at the recent enhancements to Zoom IQ for Sales, which gives sales teams valuable intelligence from video conferencing along with their sales phone calls that can help them close deals, be more effective salespeople, better serve customers, etc. And the addition of the Microsoft Dynamics 365 native integration should be a game-changer for a lot of sales teams as well.
Shelly Kramer

IBM’s Cost of a Data Breach Report Reveals Data Breach Cost Is an All-Time High, Raising Consumer Prices

Futurum principal analyst Shelly Kramer dives into IBM’s annual Cost of a Data Breach Report, done in partnership with Ponemon, exploring the far-reaching impact of data breaches, what the data shows in terms of the rise in instances of security breaches, and the ultimate impact of breaches on consumers.
Shelly Kramer

WalkMe Revenue Rises in Q2 to $59.9M, Up 28% From Q2 2021

Futurum analysts Shelly Kramer and Todd R. Weiss share their insights as WalkMe revenue rises in Q2 to $59.9M, up 28% from Q2 2021, as the Digital Adoption Platform vendor continues to execute on its enterprise-focused strategy, grow its customer base, and impressively drive new sales.
Shelly Kramer

Siemens and Volkswagen Investing $450 Million Jointly in Electrify America

Futurum principal analyst Shelly Kramer takes a look at Volkswagen’s sale of minority shares in Electrify America to Siemens, why it’s needed, and what it might mean for the future of electric vehicles in the US.
Shelly Kramer

Cisco Video Phone 8875 for Webex, Designed for Hybrid Workers and Making IT Teams Happy in the Process

Futurum analysts Shelly Kramer and Michael Diamond dive into the new Cisco Video Phone 8875 for Webex, Cisco’s latest addition to its 8800 series video phone lineup announced last week at Cisco Live, exploring why they think it will be a hit among users and IT teams alike.
Shelly Kramer

Honeywell’s Carbon & Energy Management Software is an Exciting Addition to the Company’s Sustainable Buildings Solutions Portfolio

Futurum principal analyst Shelly Kramer covers the launch of Honeywell’s Carbon & Energy Management Software, designed to be the centerpiece of the company’s Sustainable Buildings portfolio. The cloud-based service, available as part of the Honeywell Forge platform for data, analytics, and IoT capabilities, was announced this week at Honeywell’s HUG Symposium in Phoenix.
Shelly Kramer

WalkMe is Proving that Today’s Best-in-Class Digital Adoption Platform is all About Delivering ROI

Futurum's principal analyst Shelly Kramer discusses WalkMe's Investor Day and the company's recent success with their Digital Adoption Platform. They attribute their success to their efforts on staying client focused, putting employees at the forefront.
Shelly Kramer

ServiceNow’s Acquisition of Hitch Works Will Help Customers Address Talent Gaps

Futurum principal analyst Shelly Kramer explores ServiceNow’s acquisition of Hitch Works, the updated capabilities that will be integrated with the Now Platform, and how this will impact ServiceNow’s customers in beneficial ways, especially as it relates to helping address talent gaps.
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