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Why Customer Digital Experience is Key to Successful Ecommerce — and How Search Functionality Can be a Game-Changer – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, principal analyst Shelly Kramer welcomes Coveo’s Brian McGlynn, General Manager of Commerce Solutions at Coveo to talk about customer experience in the ecommerce ecosystem, the role that improved search functionality plays in brands’ ecommerce success, and the tech solutions brands should be exploring to up your ecommerce game.

Why AI-Powered Tech is Changing the Game for Wholesale Distributors – The Big Ideas Series

In this episode The Big Ideas Series, a production of the Futurum Tech Webcast devoted to companies who are driving innovation and helping their customers do big things, Futurum principal analyst Shelly Kramer is joined by DataXstream’s Kathleen Taggart to talk about how AI-powered technology is changing the game for today’s wholesale distributors at a time when they need every advantage they can get.

Amazon Climate Pledge Announces 40 New Signers

Amazon announced this last week at Climate Week NYC 2022 the addition of 40 new signers of The Climate Pledge, a global call to action to organizations to take action on climate change, pledging to work together to save the planet.

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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