Author: Shelly Kramer

In this episode of the Futurum Tech Webcast, principal analyst Shelly Kramer welcomes Coveo’s Brian McGlynn, General Manager of Commerce Solutions at Coveo to talk about customer experience in the ecommerce ecosystem, the role that improved search functionality plays in brands’ ecommerce success, and the tech solutions brands should be exploring to up your ecommerce game.
Futurum principal analyst Shelly Kramer explores the Microsoft and Cisco partnership announced at Microsoft Ignite 2022, which will bring Microsoft Teams to Cisco meeting devices, highlighting the role interoperability plays in serving up best-in-class collaboration experiences for customers.
Five Big Bets for the Future of CX – The Six Five Summit Sessions
In this episode The Big Ideas Series, a production of the Futurum Tech Webcast devoted to companies who are driving innovation and helping their customers do big things, Futurum principal analyst Shelly Kramer is joined by DataXstream’s Kathleen Taggart to talk about how AI-powered technology is changing the game for today’s wholesale distributors at a time when they need every advantage they can get.
Futurum principal analyst Shelly Kramer spent some time with creative pros this week and shares thoughts from the field on Adobe’s recent news of its intended acquisition of Figma for $20 billion, expanding the company’s already extensive suite of creative tools for professionals.
Connected Intelligent Edge Delivering Business Value Today – The Six Five Summit Sessions
In our latest research brief, Eliminating the Complexities in Wholesale Processes with OMS+ia from DataXstream, done in partnership with DataXstream, we take a look at complexities in the wholesale ordering process and explore how technology and the right partner can help.
In our latest research brief, Navigating Oracle Unlimited Licensing Agreements Requires the Right Partner, done in partnership with Palisade Compliance, we explore the complex world of unlimited licensing agreements and look at why working with a partner to manage ULAs makes all the difference.
Six IT Infrastructure Observations in the Era of Accelerated Digital Transformation – The Six Five Summit Sessions
Amazon announced this last week at Climate Week NYC 2022 the addition of 40 new signers of The Climate Pledge, a global call to action to organizations to take action on climate change, pledging to work together to save the planet.

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