Author: Sean Spradling

Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of Microsoft’s rollout of Teams Premium infused with OpenAI’s ChatGPT 3.5.
This report focuses on one of the two segments of the workforce, specifically on Frontline Workers versus Knowledge Workers. This report provides a framework for vendor product teams to evaluate opportunities in the frontline worker segment with a basis in concrete definitions, categories, broad personas, and counts. Organizations should use this framework as a starting point for the development of their own personas. This report draws on data from the World Trade Organization (WTO), The International Labour Organization (ILO), and ILO’s International Standard Classification of Occupations (ISCO), as well as The Futurum Group’s internal database of qualitative and quantitative research and analysis of enterprise communications platforms, technologies, services, and devices.
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers the launch by Verizon of Verizon Mobile for Microsoft Teams, becoming the first U.S. carrier in the market to support Teams Phone Mobile — and what that bodes for the future.
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers the recent whispers of Microsoft's potential $10 billion investment with OpenAI, the company who created ChatGPT, and how it has the potential to streamline enterprise communications.
This landscape report defines many commonly used terms in the Global SIP market, reveals the primary benefits sought by customers, provides an overview of the major vendors in the market, including segmentation and differentiating characteristics, and offers forward-looking trends that may impact GSIP and unified communications. Vendors researched include: British Telecom (BT), Orange Business Services (OBS), Telefonica, Verizon, LoopUp, PureIP, Lumen, NTT, Colt, Microsoft, Cisco Webex, and Zoom.
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers news of Spearline’s acquisition of Callstats and what these new capabilities mean for Spearline moving forward as it relates to the testing and analysis of fixed line, cellular, and webtrc connections.
This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Sean Spradling, senior analyst with Wainhouse, part of The Futurum Group family of companies, covers the recent announcement from Microsoft about the Teams integration with Hololens 2.
Sean Spradling, senior analyst with Wainhouse Research, part of The Futurum Group family of companies, covers news of Lumen’s sale of the company’s EMEA assets to Colt for 1.8 billion, thoughts on what drove that move, and a look at what’s ahead for the company.
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group of companies, covers news of Roam, a new entrant in the virtual headquarters segment of workplace communications, closing their Series A round of funding for $30.6M and why we should expect to see more.
Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent Zoomtopia 2022 event, with a focus on the addition of email and calendaring to the platform and his thoughts on why they did it and what makes that so interesting.
In this episode of the Wainhouse Webcast, senior analyst Sean Spradling is joined by Dalton Curry, Senior Manager of Global Product Management at Lumen Technologies, to talk about trends in the collaboration space, the products and services they offer, and how Lumen helps customers adopt UC&C technology.

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