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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Artificial Intelligence Devices
Channels and Go-to-Market
CIO Insights
Cybersecurity
Data Management and Analytics
DevOps and Application Development
Enterprise Applications
Semiconductors
News and Insights
The Futurum Network
Insights
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Futurum Intelligence
Futurum Labs Research Library
Industry News
Vertical Insights
Technology Insights
Portfolio Companies
Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
™
Making Markets Podcast
Infrastructure Matters
The 5G Factor
DevOps Dialogues
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Marketing: Art & Science
About
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Author:
Keith Kirkpatrick
November 8, 2021
Keith Kirkpatrick
Industry News
Improving CX in the Grocery Industry
October 22, 2021
Keith Kirkpatrick
Industry News
Using Video to Improve CX
Enterprise Applications
October 21, 2021
Keith Kirkpatrick
Industry News
Steps to Transform Contact Centers into Engagement Centers
Enterprise Applications
October 19, 2021
Keith Kirkpatrick
Industry News
Strategies for Providing an Excellent CX in Real Estate
October 18, 2021
Keith Kirkpatrick
Industry News
Managing CX Amid Supply Chain Delays and Disruptions
October 15, 2021
Keith Kirkpatrick
Industry News
Managing Employee Experience Amid COVID-19 Vaccine Mandates
CIO Insights
October 14, 2021
Keith Kirkpatrick
Industry News
Improving CX in Sports and Entertainment Venues
September 18, 2021
Keith Kirkpatrick
Industry News
The Power of Personalization in CX
Channels & Go-to-Market
September 18, 2021
Keith Kirkpatrick
Industry News
Understanding the CX Metrics that Matter
CIO Insights
September 16, 2021
Keith Kirkpatrick
Research Report for Purchase
CX in the Telecommunications Industry
Software Platforms, Applications, and Services: Global Market Analysis and Forecasts
CIO Insights
September 15, 2021
Keith Kirkpatrick
Industry News
Powering Excellent CX in the Utility Services Market
Channels & Go-to-Market
September 15, 2021
Keith Kirkpatrick
Industry News
Delivering a Great B2B Customer Experience
Enterprise Applications
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