Author: Craig Durr

Craig Durr, Senior Analyst at The Futurum Group, examines the collaboration of Meta and Zoom to test Meta Horizon Workrooms Zoom avatars in the workplace, including a discussion of the user experience and an assessment of potential Metaverse use cases for business.
Under New Terms of Service, Zoom Clarifies That Customers Can Opt Out of Sharing Data and Still Have Advanced AI Features
Craig Durr, Senior Analyst at The Futurum Group, shares his insights on Zoom's recent updates to its terms of service and the confusion they have caused in the market regarding the training of Zoom’s AI features The note examines the different types of data that Zoom collects, how it is used to train AI features, and how Zoom's terms of service compare to those of other SaaS companies.
This report details the worldwide market for group video conferencing endpoints during Q1 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information. The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals
Craig M. Durr, senior analyst at The Futurum Group, covers Neat's groundbreaking expansion, introducing a new app platform and adaptable hardware to address the complexities of the modern workplace. Discover how these innovations promise to enhance flexibility, streamline collaboration, and foster creativity in the ever-evolving work environment.
Craig Durr, Senior Analyst at The Futurum Group, covers the introduction of Shure's MXA902 Integrated Conferencing Ceiling Array and its potential to revolutionize audio solutions in meeting rooms. The research note examines how the MXA902's advanced features and streamlined deployment can enhance collaboration and provide superior sound quality for organizations embracing hybrid work models.
On this episode of the Wainhouse Live! From the Show Floor video series, Wainhouse Research Senior Analyst Craig Durr is joined by Josh Blalock, Chief Video Evangelist at Jabra.
On this episode of the Wainhouse Live! From the Show Floor video series, Wainhouse Research Senior Analyst Craig Durr is joined by Simen Teigre, CEO and Co-Founder of Neat, a leading provider of video collaboration solutions.
In this episode of the Wainhouse Live! From the Show Floor video series, Wainhouse Research Senior Analyst Craig Durr is joined by Jim Schanz, VP of Sales with Shure at InfoComm 2023.
Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.
This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information. The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems) Executive Systems Reference Design Systems (PC-based Room Systems) Bring-Your-Own-Device (BYOD) Room Peripherals
Craig Durr, senior analyst with The Futurum Group, covers news out of Enterprise Connect around Microsoft’s move to release a version of Android through its new Microsoft Device Ecosystem Platform (MEDP), and explores how this is a win for customers and OEMs alike.
Craig Durr, senior analyst with Wainhouse Research, part of The Futurum Group family of companies, shares thoughts on the reasons behind the trend of data showing that employment continues to be on the rise, yet office real estate vacancies remain high. Is this trend attributable to hybrid work?

Thank you, we received your request, a member of our team will be in contact with you.