Author: Alex Gaw

e-commerce optimization
March 15, 2022

Technology Providers Launch CommX, the Commerce Experience Collective

CX mergers and funding
March 14, 2022

M&A and Funding: Havas, System1, Sendinblue, Omnicom, Upflowy, and Tattle

cross channel cx funding
March 11, 2022

Insider, Cross-Channel CX Platform Provider, Earns Unicorn Status

Organizational success research
March 10, 2022

New Research Studies: Avaya, Hiya, Gartner, Salesforce, and PwC-FICCI

Customer wins and case studies
March 9, 2022

New Customer Wins for Amelia, eGain, ISC-CX, ASAPP, and Medallia

hiring employees
March 8, 2022

Concentrix to Double the Workforce at Concentrix Catalyst Division

CX mergers and funding
March 7, 2022

M&A Update on Zendesk, CallTower, Verisk, and Salesforce; Funding for Bloomreach

CX research reports
March 7, 2022

New Research from SugarCRM, Eagle Hill, Adobe, Blueshift, and Qualtrics

CX strategy
March 3, 2022

CXPA Outlines Key Strategic Initiatives for the Year

CX case studies
March 2, 2022

CX Wins and Case Studies for SAP India, ASAPP, Alida, and Freshworks

Alchemer Customer Feedback Platform
March 1, 2022

Alchemer’s Customer Feedback Platform Finds Favor with Amdocs

Zoom Contact Center
February 28, 2022

Zoom Launches New Contact Center CX Offering

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