VOICE 2021 Returns In-Person with Focus on Customer Experience (CX)

Tech Summit Brings Leading Conversational AI Brands to Arlington, Va., December 7-8

ARLINGTON, Va., Nov. 17, 2021 /PRNewswire/ — Modev announced today that it will host VOICE Summit 2021, a leading event for the voice, AI, and ambient computing ecosystems, virtually and in-person on December 7-8 in Arlington, VA. VOICE 2021 will focus on meeting market and consumer demands and expectations for conversational technology, with a particular focus on enhancing the customer experience (CX).

“We’re excited to bring the event to Arlington, Va. and to gather industry back together. Conversational AI has evolved a lot since the start of the pandemic and is now a core component of an overall general business and marketing strategy for brands and enterprises,” said Pete Erickson, CEO, and founder of Modev. “Large investments are being made across industries to capitalize on voice driven strategy, and companies are committed to enhancing the customer experience. We look forward to bringing leaders together to discuss this shift and helping them chart a path to success in the new year.”

The event will feature keynotes, fireside chats, panels, and unique breakout sessions called “Conversations” that allow the audience to play an active role in the discussion, highlighting the most influential people in voice and ambient computing.

VOICE 2021 is made possible thanks to sponsors Google Assistant, Amazon Alexa, Veritone, Yellow.ai, Speechly, Pindrop, Vixen Labs, Deepgram, LXT, ReadSpeaker, Voiceflow, Reverie Media, SoundHound, Inc., OpenStream.ai, Symbl.ai, be.next, Vozy, Earplay, and Voicify.

Is your company set for success in 2022? VOICE 2021 will be held at Arlington’s National Landing, the center of one of the fastest growing tech hubs on the East Coast and home to Amazon HQ2. Get ahead and register to join VOICE – the only conversation poised to shape the future of conversational AI, taking place, Dec. 7-8.

About Modev
Modev was founded in 2008 on the simple belief that human connection is vital in the era of digital transformation. Today, Modev produces market leading events such as VOICE Global, presented by Google Assistant, VOICE Summit, and the award-winning VOICE Talks internet talk show. Modev staff, better known as “Modevators,” include community building and transformation experts from around the world. To learn more about Modev, and the breadth of events offered live and virtually, visit modev.com.

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Cadence AuraStack
October 23, 2026
Article
Article

Nokia Designs Network Hardware 5x Faster on Cadence's Agentic Supercomputer

Brendan Burke, Research Director at Futurum, shares his insights on Nokia deploying Cadence's AuraStack AI Super Agent on the Millennium M2000, why the on-premises system sale answers Synopsys Autopilot, and what a...
OpenShell agent security
October 23, 2026
Article
Article

SUSE OpenShell Agent Security: Enforcement Is Table Stakes, Proof Is Not

Vikram Rathnam and Mitch Ashley of The Futurum Group share insights on SUSE's OpenShell agent security news and why proof of what an agent did, not enforcement, will separate the enterprise Linux...
Google Cloud Marketplace Can It Become Gemini's Front Door to the Enterprise
October 23, 2026
Article
Article

Google Cloud Marketplace: Can It Become Gemini’s Front Door to the Enterprise?

Alex Smith, Analyst at The Futurum Group, shares insights on how Google Cloud Marketplace is becoming the commercial engine for Gemini, industry agents, and agentic ISV solutions....
IBM Q3 FY 2026 Software Growth and Deal Recovery Lift Execution
October 23, 2026
Article
Article

IBM Q3 FY 2026: Software Growth and Deal Recovery Lift Execution

Futurum Research examines IBM’s Q3 FY 2026 earnings, including software execution, infrastructure deal recovery, sovereign AI demand, and consulting delivery efficiency....
Latest Research:
The Storage Squeeze How Smart Organizations Are Funding Their AI Future
October 20, 2026

The Storage Squeeze: How Smart Organizations Are Funding Their AI Future

In our latest Thought Leadership Brief, The Storage Squeeze: How Smart Organizations Are Funding Their AI Future, completed in partnership with CTERA, Futurum Research examines how unmanaged data growth drains...
Closing the Enterprise Context Gap
October 16, 2026

Closing the Enterprise Context Gap

In our latest thought leadership brief, Closing the Enterprise Context Gap, completed in partnership with Teradata, Futurum Research examines why autonomous AI agents stall before reaching production and outlines the...
Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work
October 15, 2026

Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work

In our latest thought leadership brief, Delegating Outcomes: How a Universal Agent Changes the Way Enterprises Work, completed in partnership with Google Cloud, Futurum Research examines why first-generation agent programs...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.