Futurum Research BSS-to-Cloud Journey Survey: How Operators Can Advance Their Journey – Futurum Tech Webcast

In this episode of the Futurum Tech Webcast, my colleague Shelly Kramer and I engage in a drill-down conversation around moving BSS journeys to the cloud, and what are the key takeaways from our recently released research report The BSS-to-cloud journey: Powering innovation across the digital value chain. Our discussion examined:

  • Communications service providers (CSPs) are thoroughly committed to using a multi-cloud strategy in advancing their BSS-to-cloud journey to avoid vendor lock-in restrictions and attaining the agility to optimize their workloads according to evolving business and technical needs.
  • The distinct competitive benefits that each of the major cloud providers, including AWS, Azure, Google Cloud, IBM Cloud/Red Hat, and VMware, can specifically offer CSPs.
  • Why the extension of the AWS/Ericsson partnership – with the announcement that AWS has certified Ericsson’s Telecom BSS on AWS – is a high impact development across the telco and digital ecosystem.
  • The top organizational, strategic, and technical considerations that CSPs must know about as they advance or initiate their cloud journey.
  • How innovations and capabilities, such as Infrastructure-as-a-Code and AI/ML engines, can play a vital role in powering cloud journeys.
  • In our survey, CSPs selected elastic deployments, microservices, and automation as their top three cloud design principles and how adhering to these principles can lock-in key financial, operational, and technological benefits.

You can watch the full episode here:

Or grab the audio here:

Disclaimer: The Futurum Tech Webcast is for information and entertainment purposes only. Over the course of this podcast, we may talk about companies that are publicly traded and we may even reference that fact and their equity share price, but please do not take anything that we say as a recommendation about what you should do with your investment dollars. We are not investment advisors and we do not ask that you treat us as such. 

Other insights from Futurum Research:

Moving BSS Cloud Journeys Forward – Transforming the Monetization Engine of Investment

Ericsson on Moving BSS Cloud Journeys Forward – The Platform Perspective – Futurum Tech Webcast Interview Series

The BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain – Futurum Tech Webcast Interview Series

Author Information

Ron is an experienced, customer-focused research expert and analyst, with over 20 years of experience in the digital and IT transformation markets, working with businesses to drive consistent revenue and sales growth.

Ron holds a Master of Arts in Public Policy from University of Nevada — Las Vegas and a Bachelor of Arts in political science/government from William and Mary.

Related Insights
Ingram Micro Q2 FY 2026: Xvantage Strengthens the AI Distribution Model
August 3, 2026

Ingram Micro Q2 FY 2026: Xvantage Strengthens the AI Distribution Model

Futurum Research analyzes Ingram Micro’s Q2 FY 2026 earnings, focusing on AI infrastructure, cloud growth, Xvantage adoption, and channel consolidation....
Equinix Q2 FY 2026: Enterprise AI Fuels the Next Phase of Data Center Growth
August 3, 2026

Equinix Q2 FY 2026: Enterprise AI Fuels the Next Phase of Data Center Growth

Futurum Research analyzes Equinix Q2 FY 2026 earnings, focusing on AI infrastructure demand, interconnection growth, capacity expansion, and raised guidance....
Ratiodata DocSolutions Launches to Transform Document Digitalization
August 3, 2026

Ratiodata DocSolutions Launches to Transform Document Digitalization

Ratiodata DocSolutions GmbH launches as an independent subsidiary for secure document digitization, targeting the $343.97B Software Lifecycle Engineering market and addressing enterprise governance mandates around AI-generated code....
Is Cooling-Defined Infrastructure the Future of AI Data Centers?
August 2, 2026

Is Cooling-Defined Infrastructure the Future of AI Data Centers?

UNICOM Engineering and Fourier deploy 600+ megawatts of modular liquid-cooled AI infrastructure as the intelligent devices market surges from $7.1B to $123.6B by 2030....
Klaviyo's Composer: A Major shift for Autonomous Marketing Execution?
August 2, 2026

Klaviyo’s Composer: A Major shift for Autonomous Marketing Execution?

Klaviyo launches native Agentic AI retail skills for autonomous B2C commerce workflows, addressing enterprise integration barriers and targeting order tracking, returns, subscriptions, and loyalty management....
Kaseya's Agentic IT Management Platform: A Major shift for IT Operations?
August 2, 2026

Kaseya’s Agentic IT Management Platform: A Major shift for IT Operations?

Kaseya's new Agentic AI platform introduces Digital Specialists to autonomously handle IT tasks. With 49.2% of enterprises planning agentic AI deployments within 18 months, the timing reflects critical market inflection....

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.