Tag: artificial intelligence

Freshworks-Meta partnership for conversational AI bots
February 14, 2023

Freshworks and Meta Team Up in Major Initiative to Help Lift CX

February 14, 2023

Google AI Announcements

The Six Five team discusses Google AI announcements....
February 6, 2023

How the Growth of Cloud Computing Provides a Roadmap for Enterprise AI Adoption

In our latest research brief, How the Growth of Cloud Computing Provides a Roadmap to Enterprise AI Adoption — done in partnership with C3 AI — Futurum analysts Todd R....
January 31, 2023

Microsoft and OpenAI Deepen Partnership

The Six Five team discusses Microsoft and OpenAI deepen partnership....
January 27, 2023

ServiceNow Revenue Hits $1.94B in Q4 2022, Up 20% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow revenue hits $1.94B in Q4 2022, up 20% YoY, as the cloud workflow automation software vendor also...
Airline automation and artificial intelligence
December 28, 2022

Managing CX via Automation and AI

December 20, 2022

A Deep Dive Into Intel’s Advances in Artificial Intelligence and Workload Acceleration

On this episode of the Futurum Tech Webcast – Interview Series, Futurum principal analyst Daniel Newman is joined by Intel’s Kavitha Prasad for a conversation on the expansion of AI...
November 1, 2022

The Future of AI Accelerators

On this episode of the Futurum Tech Webcast — Interview Series, Futurum’s Daniel Newman sits down with Groq CEO, Jonathan Ross, to talk about the future of AI accelerators and...
Background noise reduction for customer service
October 21, 2022

Background Noise Elimination a Key to Ensuring Good Interactions Through Voice

October 18, 2022

NVIDIA’s Jensen Huang Donates $50M for an OSU AI Tech Center

Futurum analyst Todd R. Weiss covers news of NVIDIA’s Jensen Huang and wife Lori donating $50M for an OSU AI tech center to benefit Oregon State University, where they met...
CX recession strategies
October 12, 2022

Using CX as a Strategy for Managing Economic Downturns

October 12, 2022

IBM Supply Chain Management Study Reveals Leaders are Investing in AI — and with Good Reason

Futurum Analyst Michael Diamond, discusses the recent IBM Supply Chain Management study, which surveyed some 1,500 Chief Supply Chain Officers and Chief Operating Officers who plan on using artificial intelligence...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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