Tag: artificial intelligence

Salesforce launches Einstein GPT
March 8, 2023

Salesforce Announces Einstein GPT

CX surveys and research studies
March 7, 2023

New Research from MessageGears, Qualtrics, Amdocs, Nosto, and LivePerson

Consumer attitudes about AI and CX
February 17, 2023

New Research Shows Consumers Believe AI Can Support Positive CX

Freshworks-Meta partnership for conversational AI bots
February 14, 2023

Freshworks and Meta Team Up in Major Initiative to Help Lift CX

February 14, 2023

Google AI Announcements

The Six Five team discusses Google AI announcements....
February 6, 2023

How the Growth of Cloud Computing Provides a Roadmap for Enterprise AI Adoption

In our latest research brief, How the Growth of Cloud Computing Provides a Roadmap to Enterprise AI Adoption — done in partnership with C3 AI — Futurum analysts Todd R....
January 31, 2023

Microsoft and OpenAI Deepen Partnership

The Six Five team discusses Microsoft and OpenAI deepen partnership....
January 27, 2023

ServiceNow Revenue Hits $1.94B in Q4 2022, Up 20% YoY

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow revenue hits $1.94B in Q4 2022, up 20% YoY, as the cloud workflow automation software vendor also...
Airline automation and artificial intelligence
December 28, 2022

Managing CX via Automation and AI

December 20, 2022

A Deep Dive Into Intel’s Advances in Artificial Intelligence and Workload Acceleration

On this episode of the Futurum Tech Webcast – Interview Series, Futurum principal analyst Daniel Newman is joined by Intel’s Kavitha Prasad for a conversation on the expansion of AI...
November 1, 2022

The Future of AI Accelerators

On this episode of the Futurum Tech Webcast — Interview Series, Futurum’s Daniel Newman sits down with Groq CEO, Jonathan Ross, to talk about the future of AI accelerators and...
Background noise reduction for customer service
October 21, 2022

Background Noise Elimination a Key to Ensuring Good Interactions Through Voice

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