Tag: artificial intelligence

May 23, 2023

Genesys Broadens Experience Reach with the Cloud EX Launch

May 22, 2023

Grammarly Incorporates Generative AI to Improve Workflow and Productivity

May 19, 2023

Zendesk Announces New AI Intelligence Layer to Power Seamless Interactions

May 18, 2023

Zoom Takes Another Big Step Forward in AI-based Value with Integration and Investment in Anthropic

The Futurum Group senior analyst Sean Spradling explores news of Zoom’s partnership and investment in Anthropic, the creators of the Claude AI Assistant, and Zoom’s plans to incorporate Claude across...
May 16, 2023

ServiceNow Expands Its AI Capabilities with G2K Acquisition: Redefining Retail and Beyond

The Futurum Group’s Shelly Kramer covers news of ServiceNow’s impending acquisition of G2K, what this means for the retail industry and customers’ ability to better deliver for customers, and what’s...
May 15, 2023

Salesforce Introduces Generative AI-Enabled Version of Tableau

May 15, 2023

Google Cloud’s Generative AI Comes to UKG’s HCM Suites

May 12, 2023

NAB 2023: What Was New This Year

Randy Kerns, senior strategist at Futurum Research (formerly known as Evaluator Group), recaps his experience at NAB 2023 held in Las Vegas and provides insights into the future of the...
May 11, 2023

IBM Launches watsonx: Powerful New Platform for AI Base Models

The Futurum Group’s Chief Analyst, Daniel Newman, shares his thoughts on IMB’s watsonx launch, a powerful new AI and data platform that brings advanced AI to enterprise clients and will...
May 10, 2023

We are Live! Talking Apple, AMD, Qualcomm, Lattice, Zoho and Microsoft

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Apple, AMD, Qualcomm, Lattice, Zoho and Microsoft....
May 10, 2023

IBM Lakehouse as Part of watsonx.data for AI and Analytics

Randy Kerns, senior strategist at Futurum Research (formerly known as Evaluator Group), shares his thoughts on IBM’s recent announcement of launching a new Lakehouse with watsonx.data, named IBM watsonx.data, a...
May 10, 2023

TTEC Holdings Announces Expanded Suite of Generative AI-Enabled CX Solutions

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