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Research Type: Research Brief

Micro-segmentation Keeps Sensitive Mainframe Data in Compliance
Steven Dickens & Dave Raffo

Micro-segmentation Keeps Sensitive Mainframe Data in Compliance

In our latest research brief, Micro-segmentation Keeps Sensitive Mainframe Data in Compliance, done in partnership with Vertali, we analyze how micro-segmentation makes a network easier to secure and manage by isolating segments.
Acknowledging the Impact of Agent Experience on Customer Experience
Keith Kirkpatrick

Acknowledging the Impact of Agent Experience on Customer Experience

In our latest Research Brief, Acknowledging the Impact of Agent Experience on Customer Experience, completed in partnership with Local Measure, we discuss the drivers of agent frustration and burnout, the benefits of implementation new technology such as AI to better support agents and enable greater automation, and the advantages provided by the use of a modern, cloud-based contact center solution that can integrate and activate technology that creates better experiences and outcomes for both agents and customers.
Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center
Keith Kirkpatrick

Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center

In our latest Research Brief, Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center, completed in partnership with Local Measure, we discuss the reasons why so many contact centers fail to deliver results, the need to support a modern customer journey and lifecycle, the use of modern tools and approaches to deliver CX efficiently, and how to convert positive agent experiences into increased customer satisfaction and loyalty.
Enhancing demand planning with Microsoft Dynamics 365
Daniel Newman & Keith Kirkpatrick

Enhancing Demand Planning with Microsoft Dynamics 365

In our latest Research Brief, Enhancing Demand Planning with Microsoft Dynamics 365, completed in partnership with Microsoft, we cover the challenges with managing myriad internal and external data signals that impact demand planning, the growing use of AI for forecasting, and the need to integrate and consolidate data and planning into a single system to improve agility, responsiveness, and accuracy.
Server Modernization_Why You Need to Act Now
Steven Dickens & Dave Raffo

Server Modernization – Why You Need to Act Now

In our latest research brief, Server Modernization -- Why You Need to Act Now, done in partnership with Hewlett Packard Enterprise (HPE), we analyze how the company’s ProLiant Gen11 servers and GreenLake as-a-service program can help busy enterprises meet their on-premises and hybrid cloud compute needs.
Mitigating Cybersecurity Risks for Finance and Treasury Teams
Keith Kirkpatrick

Mitigating Cybersecurity Risks for Finance and Treasury Teams

In our latest Research Brief, Mitigating Cybersecurity Risks for Finance and Treasury Teams, completed in partnership with Trustpair, we cover the key threats facing finance and treasury teams, highlight specific examples of successful cyberattacks, and discuss the specific approaches organizations should take to provide an additional layer of defense that mitigates financial loss.
Operationalizing Generative AI: Making It Your Own, Creating Corporate Value
Steven Dickens & Mark Beccue

Operationalizing Generative AI: Making It Your Own, Creating Corporate Value

In our latest research brief, Operationalizing Generative AI: Making It Your Own, Creating Corporate Value, done in partnership with HPE, we analyze the HPE ProLiant Gen11 servers, which provide a cloud operating model, trusted security by design, and performance optimized for specific workloads.
How Mainframe Modernization Begins with Application Modernization
Steven Dickens & tweiss@futurumresearch.com

How Mainframe Modernization Begins With Application Modernization

In our latest research brief, How Mainframe Modernization Begins With Application Modernization, done in partnership with OpenText, we analyze how the company’s application modernization software platforms can help busy enterprises make these changes and improvements in their own IT infrastructures.
SUSE and IBM Infrastructure Empowering Your Hybrid Cloud Journey
Steven Dickens & Dave Raffo

SUSE and IBM Infrastructure Empowering Your Hybrid Cloud Journey

In our latest research brief, SUSE and IBM Infrastructure Empowering Your Hybrid Cloud Journey — done in partnership with SUSE — we explore how IBM and SUSE have collaborated to drive value for clients across the whole stack.
Broadcom.Breaking Down the Myths on Broadcom-VMware
Steven Dickens

Breaking Down the Myths on Broadcom-VMware

In our latest research brief, Breaking Down the Myths on Broadcom-VMWare — done in partnership with Broadcom — we explore some of the synergies and potential pitfalls as Broadcom and VMware navigate the acquisition, as well as shed light on some of the myths surrounding the same.
financial management systems
Sherril Hanson

The Integration of AI and ML into Financial Management Systems Offers Substantial Benefits to Technology Companies

In our latest research brief, The Integration of AI and ML into Financial Management Systems Offers Substantial Benefits to Technology Companies, done in partnership with Workday, we analyze the current approach to modernization and the challenges facing enterprises in today’s climate of fast-paced disruption, economic turbulence and labor challenges.
Advanced Air mobility
tweiss@futurumresearch.com

Using Technology to Stay Ahead of Advanced Air Mobility Developments

In our latest research brief, Using Technology to Stay Ahead of Advanced Air Mobility Developments, published in partnership with IFS, The Futurum Group's Todd R. Weiss analyzes the changing market, from traditional jet-engine-powered aircraft of today to proof-of-concept aircraft designs and aviation propulsion systems of tomorrow.
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