In this comprehensive analysis, The Futurum Group delves into the critical aspects of cloud service availability and incident reporting, focusing on major providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. We examine the frequency, duration, and transparency of downtime incidents, shedding light on the challenges faced by organizations in evaluating cloud services. Our findings provide valuable insights for IT decision-makers navigating the complex landscape of cloud computing.
The Futurum Group’s latest research report, 2023 Cloud Downtime Incident Report, presents a detailed examination of downtime incidents across major cloud providers. By meticulously collecting and analyzing publicly available incident reporting data, we uncover patterns and practices surrounding outages and incident reporting. Key takeaways from this report include insights into the imperative of service availability, challenges in downtime evaluation, and emerging regulatory landscapes such as the Digital Operational Resilience Act (DORA) in the European Union.
Key takeaways from our 2023 Cloud Downtime Incident Report include:
- The critical importance of service availability in modern IT ecosystems.
- The challenges organizations face in evaluating cloud downtime incidents and comparing service reliability across providers.
- The evolving regulatory landscape and its implications for cloud service providers and users.
In today’s technology landscape, where reliance on cloud services is ubiquitous, understanding and addressing downtime incidents is paramount for businesses across industries. Our 2023 Cloud Downtime Incident Report offers essential insights for IT decision-makers, providing a roadmap for navigating the complexities of cloud service evaluation and selection. As cloud computing continues to shape the future of digital operations, this report serves as a valuable resource for organizations striving to ensure the resilience and reliability of their cloud infrastructure. Download your copy of our 2023 Cloud Downtime Incident Report today to gain actionable insights and stay ahead in the evolving world of cloud computing.
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Author Information
Regarded as a luminary at the intersection of technology and business transformation, Steven Dickens is the Vice President and Practice Leader for Hybrid Cloud, Infrastructure, and Operations at The Futurum Group. With a distinguished track record as a Forbes contributor and a ranking among the Top 10 Analysts by ARInsights, Steven's unique vantage point enables him to chart the nexus between emergent technologies and disruptive innovation, offering unparalleled insights for global enterprises.
Steven's expertise spans a broad spectrum of technologies that drive modern enterprises. Notable among these are open source, hybrid cloud, mission-critical infrastructure, cryptocurrencies, blockchain, and FinTech innovation. His work is foundational in aligning the strategic imperatives of C-suite executives with the practical needs of end users and technology practitioners, serving as a catalyst for optimizing the return on technology investments.
Over the years, Steven has been an integral part of industry behemoths including Broadcom, Hewlett Packard Enterprise (HPE), and IBM. His exceptional ability to pioneer multi-hundred-million-dollar products and to lead global sales teams with revenues in the same echelon has consistently demonstrated his capability for high-impact leadership.
Steven serves as a thought leader in various technology consortiums. He was a founding board member and former Chairperson of the Open Mainframe Project, under the aegis of the Linux Foundation. His role as a Board Advisor continues to shape the advocacy for open source implementations of mainframe technologies.
Mitch comes to The Futurum Group through the acquisition of the Evaluator Group and is focused on the fast-paced and rapidly evolving areas of cloud computing and data storage. Mitch joined Evaluator Group in 2019 as a Research Associate covering numerous storage technologies and emerging IT trends.
With a passion for all things tech, Mitch brings deep technical knowledge and insight to The Futurum Group’s research by highlighting the latest in data center and information management solutions. Mitch’s coverage has spanned topics including primary and secondary storage, private and public clouds, networking fabrics, and more. With ever changing data technologies and rapidly emerging trends in today’s digital world, Mitch provides valuable insights into the IT landscape for enterprises, IT professionals, and technology enthusiasts alike.
