Servion, a leading contact center and CX solutions provider has been recognized as the Webex Customer Experience Partner at the recently concluded WebexOne 2021 conference. This award emphasizes and recognizes Servion’s success with selling and implementing Cisco Contact Center solutions to help customers deliver best in class customer experience.
Servion, a certified Cisco Gold Provider Worldwide partner, is one of the few solution providers that can sell, install, integrate, support, and deliver best-in-class customer experiences on any of Cisco’s collaboration and contact center platforms globally. The company leverages its global resources and accommodates local regulations. Servion also makes its contact center expertise available through its 24×7 managed services.
“Servion is proud to be recognized as the Webex Customer Experience Partner. This award substantiates our strong partnership with Cisco for over two decades, our competence and expertise in Cisco contact center and collaboration technologies,” said Animesh Shrivastava, Managing Director – India & Middle East at Servion. “Our broad expertise on Cisco Contact Center solutions gives us the ability to advise, design, build, run, optimize and deliver best-in-class CX solutions for our customers.”
Servion has been a Cisco Advanced Technology Partner since 2006. It has over 350 Cisco-certified engineers and has implemented more than 500 Cisco-based contact center solutions. The company enjoys one of the highest Net Promoter Score (NPS) in the industry, over 75 for 2020.
About Servion Global Solutions
For more than 25 years, customer-centric brands have trusted Servion to design, build, run, and optimize Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 800 CX professionals apply their passion and deep domain expertise to the entire design-build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees. For more information, visit https://servion.com.
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
