Red River Recognized as Cisco’s 2021 Americas Customer Experience Partner of the Year

CLAREMONT, N.H. & RESTON, Va.–(BUSINESS WIRE)–Red River, a technology transformation company, has been named Cisco’s 2021 Customer Experience Partner of the Year for the Americas. Cisco unveiled the winners during its annual partner conference this week, held virtually.

In highlighting Red River as the Customer Experience Partner of the Year, Cisco recognizes the talented and accomplished Red River team for its ability to guide customers through a comprehensive lifecycle journey. Red River has proven its unique position and expertise in ensuring customers can optimize their Cisco product investments to reap the greatest business benefits.

“Red River’s strong partnership with Cisco allows us to deliver a full lifecycle experience to our joint customers to support them in their digital transformation,” said Alan Dumas, CEO of Red River. “We are thrilled to be honored by Cisco once again for our expertise and look forward to continued success together.”

Red River has been a Cisco partner throughout its 26-year history, and a Cisco Gold partner for the past 13 years. Earlier this year, Red River earned the Cisco Security Hat Trick Growth Program Award, one of only 10 companies to achieve all three cybersecurity goals of the program. Red River also holds both Cisco Master Collaboration and Master Security certifications.

About Red River

Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government in ways previously unattainable. Red River serves organizations well beyond traditional technology integration, bringing more than 25 years of experience and mission-critical expertise in security, networking, analytics, collaboration, mobility and cloud solutions. Learn more at redriver.com.

Contacts

Melinda Walker
Red River
melinda.walker@redriver.com

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

SHARE:

Latest Insights:

At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.

Latest Research:

In our latest market brief, Modern Data Protection for Modern Threats: A Strategic Blueprint for Cyber Resilience, written in collaboration with Quantum, Futurum outlines how IT leaders can move beyond reactive data protection toward proactive recovery-readiness by implementing a multi-tiered and performance-optimized cyber resilience architecture.
In our latest Market Brief, Building Optimal Cyber Resilience with All-Flash Protection Infrastructure, developed in partnership with Dell Technologies, The Futurum Group explores how next-gen data protection infrastructure can safeguard critical workloads and support rapid recovery, with a focus on Dell’s PowerProtect Data Domain All-Flash appliance.
In our latest Research Brief, Oracle Database@Azure: The Genesis of Oracle’s Multi-Cloud Leadership, completed in partnership with Oracle, The Futurum Group explores how enterprises can simplify migration, reduce costs, and modernize operations while gaining a competitive edge in AI-driven application development.

Book a Demo

Thank you, we received your request, a member of our team will be in contact with you.