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PCs and Devices
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Archives: News
July 30, 2021
Keith Kirkpatrick
Industry News
CX for Streaming Services
Communications Networks
,
Personalization
July 29, 2021
Keith Kirkpatrick
Industry News
Keeping Citizens Informed and Engaged via Technology
July 29, 2021
Keith Kirkpatrick
Industry News
Omnichannel Approach to Delivering Personalized CX is a Key Factor in CX Market Growth, According to Dash Research Forecast
Communications Networks
July 29, 2021
Sherril Hanson
Industry News
SAS charts path to IPO-readiness
Company to remain resolutely focused on driving innovation and investing in AI and analytics capabilities
July 29, 2021
Sherril Hanson
Industry News
Culture Amp raises $100M in Series F funding round
July 29, 2021
Sherril Hanson
Industry News
Qualtrics Announces Definitive Agreement to Acquire Clarabridge
Clarabridge’s leading omnichannel conversational analytics capabilities enable companies to capture and analyze everything their customers say, wherever they say it, including social media, emails, support calls, chats and product reviews
July 29, 2021
Sherril Hanson
Industry News
Forsta and Watermelon Announce Partnership
July 28, 2021
Sherril Hanson
Industry News
Dixa, the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide
This is the largest Series C funding round announcement from a Danish Software-as-a-Service tech company in 2021 (and largest in the CX space)
July 28, 2021
Keith Kirkpatrick
Industry News
Balancing Privacy with Patient Convenience in Healthcare
Contact Center
,
Customer Experience
July 28, 2021
Sherril Hanson
Industry News
Content Guru Becomes Official Google Cloud Contact Center AI Partner
July 28, 2021
Alex Gaw
Industry News
Medallia to Be Acquired by Investment Firm Thoma Bravo
Multibillion-dollar deal will take the company private; 40-day “go shop” period is included
July 28, 2021
Sherril Hanson
Industry News
mParticle Introduces Data Privacy and Control Features to Help Brands Comply with iOS 14.5 Apple App Tracking Transparency Requirements
First CDP to Provide Granular Data Privacy and Governance Controls for Apple ATT
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