Frost & Sullivan Recognises Vonage as Leader in Growth and Innovation in 2021 CPaaS Radar

HOLMDEL, N.J.–(BUSINESS WIRE)–Vonage (Nasdaq: VG),a global business cloud communications leader helping businesses accelerate their digital transformation, has been recognised as a leader in growth and innovation in the 2021 Frost & Sullivan Radar for the Communications Platform as a Service (CPaaS) industry.

Vonage was recognised for its API Platform, which allows for the integration of fully programmable communications application programming interfaces (APIs) into existing products, workflows and systems. Vonage provides businesses worldwide with the power and flexibility to integrate multiple communications channels into their applications, products, and workflows to create new paradigms in their industries.

Whether it’s getting medical attention through telehealth, tracking a package or a food delivery, booking a rideshare service, providing fraud protection, or enabling video and voice communications, the Vonage API platform makes this possible, enabling developers to easily embed real-time, high-quality interactive video, messaging, screen-sharing, and more into their web and mobile apps.

Vonage APIs create the underlying functionality for unified communications (UCaaS) and contact centre solutions (CCaaS) around video, voice and messaging. Collectively, Vonage’s CPaaS, UCaaS and CCaaS offerings make up the Vonage Communications Platform (VCP).With consumers’ preference for connecting with businesses using video soaring by 300 percent since January 2020, the flexibility and agility offered by the VCP is crucial to meet the needs of today’s modern workplace.

“With the high competition in the CPaaS market, where all business communications – voice, video, and messaging – are becoming programmable, Vonage has fueled its success through a fully integrated communications solution with practical, high-impact business application and programmability services, enabling customers to attain higher levels of scalability and flexibility,” said Michael Brandenburg, Senior Industry Analyst, Frost & Sullivan. “Vonage’s API Platform continues to exceed expectations and Vonage’s focus on developing innovative solutions, local market understanding, extensive industry-specific use cases, an extensive developer network, and a robust partner ecosystem are the cornerstone of the company’s success worldwide.”

“It is an honor to be recognised by Frost & Sullivan for our continued innovation and growth within the programmable communications space,” said Savinay Berry, Executive Vice President, Product and Engineering, Vonage. “This acknowledgment emphasises our commitment to continue driving innovation that transforms the way businesses operate and connect with their customers.”

2021 Frost Radar in the Communications Platform as a Service Market provides results from an in-depth analysis built on a 360-degree research methodology by a team of industry analysts. The companies listed on the Radar cover the full spectrum of CPaaS providers and enablers, including pure-play providers and hybrid CPaaS solutions integrated with on-premises resources. With a unique go-to-market and innovation strategy, Radar recognised Vonage for its leadership in the market with its compelling API-driven solutions, a strong vision, and a keen focus on innovation and research and development.

To download the complimentary Frost Radar, please visit www.vonage.com.

About Vonage

Vonage (Nasdaq:VG) is redefining business communications once again. We’re making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world’s most flexible cloud communications platform. True to our roots as a technology disruptor, our flexible approach helps us to better serve the growing collaboration, communications, and customer experience needs of companies, across all communications channels.

Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, and Asia. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to www.facebook.com/vonage. To subscribe on YouTube, visit www.youtube.com/vonage.

Contacts

Vonage:
Media
Nicola Brookes
+44-(0)207-785-8888
[email protected]

Investor:
Monica Gould
(212)-871-3927
[email protected]

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Qodo Gives Teams Full Control Over AI Code Review Signal
August 25, 2026
Article
Article

Qodo Gives Teams Full Control Over AI Code Review Signal

Qodo released Advanced Configurations, enabling engineering teams to control how AI-generated code review findings are grouped, ordered, labeled, and routed into pull requests—addressing the need for actionable rather than noisy AI assistance....
FPT IS Delivers AI-Embedded Union App in Two Weeks
August 25, 2026
Article
Article

FPT IS Delivers AI-Embedded Union App in Two Weeks

FPT IS completed an AI-Embedded Union App in just two weeks for Ho Chi Minh City's Công dân số platform, reaching one million users. The app delivers AI-assisted labor law lookup, welfare...
EU Age Verification App: A €2M Lesson in Misplaced Security Spend
August 25, 2026
Article
Article

EU Age Verification App: A €2M Lesson in Misplaced Security Spend

The European Commission's €2M age verification app was twice bypassed in four months because security spending focused on obfuscation rather than attestation, revealing procurement failures in prioritizing controls....
Latest Research:
How Intel 18A-P Transistor Breakthroughs Shape Diamond Rapids CPU Design
August 24, 2026
Research
Research

How Intel 18A-P Transistor Breakthroughs Shape Diamond Rapids CPU Design

In our latest thought leadership brief, Intel 18A-P Transistor Breakthroughs Shape Diamond Rapids CPU Design, completed in partnership with Intel, The Futurum Group examines the silicon-validated data behind Intel's 18A-P...
From Experimentation to Execution: Platform Engineering for Scalable Generative AI
August 10, 2026
Research
Research

From Experimentation to Execution: Platform Engineering for Scalable Generative AI

In our latest thought leadership report, From Experimentation to Execution: Platform Engineering for GenAI, completed in partnership with Red Hat, Futurum Research covers why enterprise GenAI initiatives stall before reaching...
August 5, 2026

Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model

In our latest case study, Orchestrating IT at global scale: How IBM Consulting enabled Nestlé's AI-driven delivery model, completed in partnership with IBM, Futurum Research examines how Nestlé consolidated a...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.