Dynamic Yield Positioned Highest and Furthest in 2021 Gartner MQ for Personalization Engines

Latest report marks company's fourth consecutive year as a Leader

NEW YORK, July 22, 2021 /PRNewswire/ — Dynamic Yield, the Experience Optimization platform, today announced it has been positioned both highest based on its ability to execute and furthest for completeness of vision in the Leader’s quadrant of Gartner’s 2021 Magic Quadrant for Personalization Engines.* Dynamic Yield has been named as a Leader in 4/4 of the analyst firm’s reports on the category, which first began being published in 2018. A complimentary copy of the report is available from Dynamic Yield here.

Dynamic Yield was positioned both highest based on its ability to execute and furthest for completeness of vision in the Leader’s quadrant of Gartner’s 2021 Magic Quadrant for Personalization Engines. (PRNewsfoto/Dynamic Yield)
Dynamic Yield was positioned both highest based on its ability to execute and furthest for completeness of vision in the Leader’s quadrant of Gartner’s 2021 Magic Quadrant for Personalization Engines. (PRNewsfoto/Dynamic Yield)

“A lot has changed since last year. We increased the R&D group at Dynamic Yield by 15% and doubled the size of our data science team, launching dozens of new features, capabilities, services, and improvements to the same platform we’ve been building since the very beginning,” said Liad Agmon, CEO of Dynamic Yield. “Like the many that have come before it, this recognition is a reflection of our steadfast commitment to providing the best personalization technology in the world.”

Dynamic Yield was evaluated alongside 11 other solution providers in the industry, receiving the highest critical capabilities ratings for testing (3.9/5) and optimization (3.9/5) use cases, as well as for the digital commerce capabilities use case, scoring the highest (3.81/5) of any other vendor evaluated in its companion 2021 Critical Capabilities for Personalization Engines research.

Why Dynamic Yield believes it has remained a Leader in Personalization Engines:

  • Superior UI and streamlined workflows that allow marketers to run omnichannel personalization programs across web, mobile, email, and ads, through a simple UI and streamlined workflows – without having to rely on developers.
  • Agile and easy-to-use platform, empowering teams to start small, then scale across your brand’s channels at your own pace and deploy personalization and A/B testing where it will drive impact.
  • Best-in-Class Algorithms that can predict customer intent and affinity in real-time through self-trained deep learning recommendation models.
  • Open architecture, prioritizing flexibility, security, ease-of-use, connectivity, scale, and governance while offering a comprehensive personalization solution for enterprise-level organizations.

As part of the evaluation criteria, the company also received positive reviews from customers. On August 21st, 2020, a Gartner Peer Insights reviewer wrote, “Dynamic Yield is an extraordinary software to provide a satisfying experience to each customer through eye-catching, high quality and fully customized content. The tool is very robust for capturing data, merging it, and creating consistent data to allow for site customization, the service is perfect for storing and synchronizing data to CRM, ESP, API, and DMP systems. Boosting customer engagement has never been more efficient through product recommendations that suit each user as they navigate or interact on the site. Dynamic Yield is a comprehensive platform for integrating and working with Google Analytics, Tealium, Marketo, Salesforce Marketing Cloud, Oracle Broto, and others.”***

News of Dynamic Yield’s position as a Leader follows a number of strategic releases made by the company, including the launch of its self-training deep learning AdaptMLTM systementerprise-grade personalization solutions for large teams, as well as Multilingual Campaigns to simplify global campaign management. The continued innovation has also solidified Dynamic Yield as a Top Rated A/B Testing & eCommerce Personalization software by TrustRadius. The recognition from TrustRadius represents the third consecutive year Dynamic Yield has been distinguished as a leader in both categories and comes after the company’s receipt of two “Best of” awards for Best Feature Set and Customer Support by the trusted review site for business technology.

To download a complimentary copy of the report, visit: dynamicyield.com/guides/gartner-mq/

*Gartner, Magic Quadrant for Personalization Engines, 19 July 2021, Jason McNellis, Claire Tassin, Jennifer Polk

**Gartner, Critical Capabilities Personalization Engines, 19 July 2021, Jason McNellis, Claire

Tassin, Jennifer Polk

***Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Dynamic Yield

Dynamic Yield helps enterprise brands quickly deliver and test personalized, optimized, and synchronized digital customer interactions. Marketing, Product, Development, and eCommerce teams from more than 350 global companies are using Dynamic Yield’s Experience Optimization platform as the technology layer on top of existing CMS or Commerce solutions, to iterate faster and algorithmically match content, products, and offers to each individual for the acceleration of long-term business value.

Press Contact
Terri Shapiro
[email protected]
+1 347 344 5316

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Can Liquibase Close Europe's Database Governance Gap?
September 2, 2026
Article
Article

Can Liquibase Close Europe’s Database Governance Gap?

Liquibase and knowmad mood Germany partner to close a critical compliance gap: 96.5% of enterprises run AI on production databases, yet only 28.1% enforce standardized governance across DACH, BeNeLux, and the Nordics....
Dexian Bets on Latin America With Rox Partner Acquisition
September 2, 2026
Article
Article

Dexian Bets on Latin America With Rox Partner Acquisition

Dexian acquired Brazil-based Rox Partner to expand its Latin America footprint and specialized capabilities in data engineering, AI/ML, analytics, and cybersecurity—addressing enterprise demand for nearshore expertise....
Can Human Craft Differentiate AI Loyalty in a $25.7B Market?
September 2, 2026
Article
Article

Can Human Craft Differentiate AI Loyalty in a $25.7B Market?

Comarch Loyalty CEO Max Byloff presents at the International Leaders in Loyalty Summit, arguing that Human Craft combined with data and AI creates genuine customer loyalty in a rapidly growing $25.7B market....
PagerDuty's Scoped OAuth: The Trust Layer Agentic Ops Requires
September 2, 2026
Article
Article

PagerDuty’s Scoped OAuth: The Trust Layer Agentic Ops Requires

PagerDuty's Scoped OAuth for Public Apps enforces least-privilege access control, giving admins visibility over third-party integrations—essential security for autonomous operations and AI agents at scale....
Latest Research:
Escaping Data Gravity and Infrastructure Debt Why the AI Era Demands an Agentic Data Cloud
September 2, 2026
Research
Research

Escaping Data Gravity and Infrastructure Debt: Why the AI Era Demands an Agentic Data Cloud

In its latest report, Escaping Data Gravity and Infrastructure Debt, completed in partnership with Google Cloud, Futurum Research examines how decoupled data architectures are driving up costs and operational overhead...
Operationalizing Autonomous AI Architecting the Agentic Enterprise on a Converged Data Foundation
August 27, 2026
Research
Research

Operationalizing Autonomous AI: Architecting the Agentic Enterprise on a Converged Data Foundation

In its latest report, Operationalizing Autonomous AI: Architecting the Agentic Enterprise on a Converged Data Foundation, completed in partnership with Snowflake, Futurum Research examines why enterprises must move beyond bolted-on...
Bridging the Capacity Gap: Why 66% of Enterprises Are Investing in Agentic Digital Workers
August 26, 2026
Research
Research

Bridging the Capacity Gap: Why 66% of Enterprises Are Investing in Agentic Digital Workers

In its latest thought leadership study, completed in partnership with IFS, Futurum Research surveys 664 enterprise decision-makers and interviews IT and operations leaders at six IFS customers running digital workers...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.