Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

Zendesk Bets on Autonomous AI Agents & Outcome Pricing to Upend Service Models
May 20, 2026

Zendesk Bets on Autonomous AI Agents & Outcome Pricing to Upend Service Models

Keith Kirkpatrick, VP & Research Director at Futurum, covers the latest announcements from Relate, Zendesk’s annual conference, and discusses the impact Autonomous Service Workforce and outcome-based pricing may have on...
Is the Cloud Too Expensive for Agentic AI? Dell Bets on Localized Tokens
May 20, 2026

Is the Cloud Too Expensive for Agentic AI? Dell Bets on Localized Tokens

Brad Shimmin and Nick Patience share their insights on Dell's expansion of the Dell AI Factory with NVIDIA, exploring how localized agentic infrastructure and data partnerships provide a secure alternative...
Anthropic’s Stainless Acquisition Signals a New Phase in Agentic AI Competition
May 20, 2026

Anthropic’s Stainless Acquisition Signals a New Phase in Agentic AI Competition

Anthropic's Stainless acquisition signals agentic AI is becoming enterprise reality, with 72% of organizations deploying solutions as competition among tech giants intensifies....
AI-First Canvas Bridge
May 19, 2026

Can Miro’s AI-First Canvas Bridge the Gap Between Individual Productivity and True Enterprise Transformation?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Miro's AI-First Canvas Bridge bridges the gap between individual productivity gains and organization-wide AI transformation....
Unified Private Cloud
May 19, 2026

Can HPE’s Unified Private Cloud and Data Platforms Really Deliver AI Simplicity?

Alastair Cooke, Research Director, Hybrid Cloud & Infrastructure at Futurum, Examines whether HPE's Unified Private Cloud and GreenLake innovations truly simplify enterprise AI data readiness or merely reduce operational friction....
Bedrock Advanced Prompt Optimization Cuts the Cost of Model Switching
May 19, 2026

Bedrock Advanced Prompt Optimization Cuts the Cost of Model Switching

Mitch Ashley, VP and Practice Lead at Futurum, shares his insights on how Amazon Bedrock Advanced Prompt Optimization converts model switching from a manual project into a configuration choice....
OpenAI Daybreak Aims For The Agentic AppSec Workflow
May 19, 2026

OpenAI Daybreak Aims For The Agentic AppSec Workflow

Mitch Ashley, VP and Practice Lead at Futurum, shares his insights on OpenAI Daybreak and how GPT-5.5 model tiers and Codex Security position OpenAI for AppSec workflow ownership in AI-native...
Healthcare Data
May 18, 2026

Is Qualtrics’ $6.75B Press Ganey Forsta Bet the Healthcare Data Platform Play Others Can’t Match?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Qualtrics' $6.75B acquisition of Press Ganey consolidates major healthcare datasets, positioning it to lead AI-driven experience management...
Narrowing the AI Production Gap Red Hat’s Focus on AI-Assisted Engineering
May 18, 2026

Narrowing the AI Production Gap: Red Hat’s Focus on AI-Assisted Engineering

Mitch Ashley, VP and Practice Lead at Futurum, shares his insights on how Red Hat Summit 2026 narrows the production gap for AI-assisted engineering by moving execution, provenance, and identity...
Applied Materials Q2 FY 2026 AI Capacity Expansion Fuels Equipment Demand
May 18, 2026

Applied Materials Q2 FY 2026: AI Capacity Expansion Fuels Equipment Demand

Brendan Burke, Research Director at Futurum, reviews Applied Materials Q2 FY 2026 earnings, focusing on AI-driven mix shift into leading-edge logic, DRAM, and advanced packaging, plus services growth tied to...
Why Internal-Only Monitoring Fails Autonomous IT, and What Leaders Must Do Next
May 18, 2026

Why Internal-Only Monitoring Fails Autonomous IT, and What Leaders Must Do Next

Internal dashboards show green lights while users face outages. LogicMonitor reveals why internet performance monitoring is essential for CIOs managing complex digital ecosystems....
Databricks Expands Unity Catalog Interoperability, Is True Open Lakehouse Finally Here?
May 16, 2026

Databricks Expands Unity Catalog Interoperability, Is True Open Lakehouse Finally Here?

Databricks expands Unity Catalog to enable external engines like Apache Spark and DuckDB to access managed Delta tables, eliminating enterprise data silos and reducing operational friction through open lakehouse architecture....

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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