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Review volume is key, but recency counts too: Nearly 40% won’t buy if product reviews are older than 90 days, and 62% won’t purchase if reviews are older than a year
Convince & Convert Founder Jay Baer will become advisory board member of new company, Experience Dynamic, a spinoff of full-service marketing agency LaneTerralever
The premium partnership supports organizations in optimizing customer experiences worldwide
Agility and Speed Are Key Elements This Year, Says GetFeedback Study
US-Based and Denmark-Based Customer Service Platforms Join Forces to Enable European Brands to Better Understand and Deliver what Customers Want
Creates Only Solution to Leverage Community-led and Product-led Growth to Drive Net Revenue Retention at Scale
Gordon Samson appointed Chief Product Officer; Mukhtar Ahmed leaving Clarivate
