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Digital experience analytics leader grows global footprint following $500M Series E investment to support growth & innovation
Global Cloud Call Center provider to complement current voice solution with new two-way SMS, advanced text routing, and integrated reporting features
Alvaria Real Time Optimizer integrates with all major contact center platforms to intelligently determine and manage agent efficiency and engagement to maximize productivity.
Annual guide offers insights into three essential areas including consumer data, measurement, and long-term loyalty.
Company surpasses $100 million in ARR, demonstrating strong momentum
Independent consulting study reveals benefits of Tealium’s CDP, including real-time data personalization, resulting in profits of more than $1.2 million over three years of implementation
New Data Shows Widespread Lack of Managerial Support and Career Guidance for Employees in Gen X Demographic and Above
Move Brings Together Media and Creative Specialists for Unified Offering
Evive’s annual employee journey reveals discrepancies between employees and employers in perception vs. reality about workplace communications, benefits, career development and recognition.
Advanced CX Solutions Bring Flexibility and Scalability to Improve Customer Retention, Increase Revenue and Drive Cost Efficiencies.
Avaya ranks ahead of Cisco, Five9, 8×8, RingCentral, among others
