Pega’s Expanded Partnership with Google Cloud Aimed at Facilitating Digital Transformation and Cloud Choice Acceleration

The News: Pegasystems Inc. announced an expansion of its multi-faceted strategic partnership for digital transformation with Google Cloud at its PegaWorld iNspire virtual conference this week. The partnership, which will make Pega Cloud applications available on Google Cloud, provides additional cloud choice options to consumers and is aimed at helping facilitate digital transformation as well as cloud choice acceleration. Read the full Press Release from Pega.

Pega’s Expanded Partnership with Google Cloud Aimed at Facilitating Digital Transformation and Cloud Choice Acceleration

Analyst Take: Pega’s expanded partnership with Google Cloud announced at this year’s PegaWorld iNspire event is a win for consumer digital transformation and cloud choice capabilities. Pega’s long been a player in the automation space, with solutions focused on simplifying complex processes through streamlining and automation. Now that Pega Cloud applications will be available through Google Cloud, it potentially opens up a whole new customer base for Pega. The partnership means that clients can accelerate their digital transformation efforts through the combination of Pega’s low-code enterprise software and Google Cloud’s scalable cloud services offered in an as-a-service manner.

In addition to this combined digital transformation solution, which allows clients greater choice, flexibility, and support in how they deploy Pega and tailor their cloud environment to suit their unique needs, Pega and Google Cloud will collaborate on go-to-market activities and explore new use cases in targeted industries. Both companies need this, as Pega works to grow market share and Google Cloud continues to battle against cloud giants Azure and AWS for a bigger share of the cloud services market.

The companies plan to drive mutual growth and opportunity by working together on co-selling, field sales enablement, migration accelerators, and marketing activities. Pega and Google Cloud will also identify areas in which their combined capabilities can address use cases in industries including telecommunications, healthcare, and finance. With news out of Google Cloud this week around an exodus of VPs (including sales leaders) that is speculated to be driven by frustration with Google Cloud’s senior leadership and cultural issues, it would seem like more co-selling arrangements like this one with Pega make sense.

Cloud Choice Enhances Digital Transformation

In alignment with Pega’s Cloud Choice strategy, the partnership offers clients a second Pega Cloud option through Google Cloud. This combined solution enables clients to accelerate their digital transformation efforts along a secure and reliable pathway and provides the flexibility to adapt and scale according to their changing priorities and needs. American Pega Cloud clients on Google Cloud will have access to Pega Infinity applications, beginning with Pega Platform, by the end of June 2022. Additional solutions and regions will be rolled out over the next two years.

The partnership between Pega and Google Cloud provides choice and flexibility to clients as they undertake digital transformation efforts — important and impactful factors as enterprises balance digital transformation with other business changes. Pega’s collaboration with Google Cloud offers a powerful new growth channel and increased visibility to the software company as it seeks to help leading brands solve their biggest business challenges. I’m especially interested to see how/whether their combined capabilities will help drive market share.

Disclosure: Futurum Research is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.

Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of Futurum Research as a whole.

Other insights from Futurum Research:

Pega’s Everflow Aquisition Brings Intuitive Process Mining to Hyperautomation Solutions

New Google Cloud Organization, Global Strategic Customers and Industries, to be Led by Umesh Vemuri

The Road to PegaWorld – A Conversation With Pega CEO Alan Trefler – The Six Five Insiders

Image Credit: Google Cloud

 

Author Information

Shelly Kramer is a serial entrepreneur with a technology-centric focus. She has worked alongside some of the world’s largest brands to embrace disruption and spur innovation, understand and address the realities of the connected customer, and help navigate the process of digital transformation.

Related Insights
Will SCE’s Wildfire Recovery Program Set a New Standard for Utility Crisis Response?
June 30, 2026

Will SCE’s Wildfire Recovery Program Set a New Standard for Utility Crisis Response?

Southern California Edison's $700M wildfire compensation program reveals why utilities must adopt enterprise AI for claims processing, customer support automation, and workflow orchestration at scale during disaster recovery....
Claude Cowork on Amazon Bedrock and Brave Search: Is Secure, Real-Time AI Finally Enterprise-Ready?
June 30, 2026

Claude Cowork on Amazon Bedrock and Brave Search: Is Secure, Real-Time AI Finally Enterprise-Ready?

Claude Cowork is a breakthrough in agentic AI that combines advanced language models with real-time web search to eliminate hallucinations, removing the top barrier to enterprise AI adoption and capturing...
Microsoft Unifies CX on a Single Dynamics 365 Data Model
June 29, 2026

Microsoft Unifies CX on a Single Dynamics 365 Data Model

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft's integration of agentic AI into Dynamics 365 unifies customer service, contact center operations, and...
Contact Center Silos
June 25, 2026

Zendesk’s AI-Native Voice Push Pressures Contact Center Silos as Voice Volume Surges

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zendesk's AI-native voice platform is unifying contact center channels and breaking down operational silos, challenging...
Agentic AI
June 25, 2026

Salesforce’s Agentforce Help Agent Bets on Pay-Per-Resolution, Will Enterprises Trust the Model?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's Agentforce Help Agent is reshaping enterprise customer service through autonomous agentic AI and outcome-based...
RingCentral's AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?
June 25, 2026

RingCentral’s AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?

RingCentral's AIR Pro expansion shows enterprise demand for agentic AI in customer engagement, as 56% of decision makers prioritize AI-driven CX and autonomous agents reshape contact centers....

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.