In this special episode of the Futurum Tech Webcast — Interview Series, I got the chance to interview Pega’s Marc Andrews for a dive into how banks and financial institutions are capitalizing on pandemic-fueled digital transformation. There’s a new way forward in financial services and banks are using technology to increase their level of service, create and deepen customer loyalty, streamline processes, increase efficiencies, meet compliance objectives, and more effectively compete in what is an increasingly crowded marketplace.
