AWS Results Still a Bright Spot Within Amazon’s Q1 Earnings

The News: Last week Amazon posted a strong revenue Q1 that was highlighted by the ongoing global pandemic that has driven droves of customers to the e-commerce giant. While some analysts were disappointed in the slight downtick in earnings (EPS), which came in below estimates, the company’s CEO, Jeff Bezos was outspoken that the company is going to continue to invest in op-ex and employee safety so the higher costs that are eating into gross margins are something to continue to look for in future quarters.

The company’s cloud business, Amazon Web Services delivered 33% growth as the business unit has eclipsed $10 Billion Q1.

See Amazon’s earnings highlights here.

Analyst Take:  Listening to Jim Cramer from CNBC discussing Amazon’s earnings and specifically calling out the growth as “Not enough” left me a bit perplexed. All things considered, the company’s cloud business continued its streak of growth losing just one percent from the previous quarter usurping the $10 Billion dollar mark for the quarter. This leaves the company and its AWS business unit as the undisputed largest player in Cloud Infrastructure (IaaS). And yes, Microsoft and Google, are both fierce competitors, but based upon the size of their respective IaaS businesses, it will be expected to see the percentage growth rates maintain larger; this is the law of large numbers. Remember, growth has been steadily declining as a percent, but growing as a total revenue QoQ.

AWS revenue growth
– Q1 2017: 43%
– Q2 2017: 42%
– Q3 2017: 42%
– Q4 2017: 45%
– Q1 2018: 49%
– Q2 2018: 49%
– Q3 2018: 48%
– Q4 2018: 45%
– Q1 2019: 41%
– Q2 2019: 37%
– Q3 2019: 35%
– Q4 2019: 34%
– Q1 2020: 33%

Continuing AWS Growth Initiatives Despite COVID-19 

To grow the AWS business, it will be a byproduct of new customer wins, expanding current customer spend as well as investing in new products and services that enables those wins and cross-selling activities.

This past quarter, AWS had a list of service expansions that were notable. (Read more in the highlights link above) This included the addition of new zones in Italy and Africa that takes the company’s count to over 76 zones in 24 regions. There have also been announcements of 9 more zones and 3 more regions–This continued expansion of the AWS footprint is an enabler of growth and right now when many company’s are cautious about investment, it is a good example of how AWS is approaching growth.

AWS Uses Its Tech to Support COVID-19

Outside of its more enterprising efforts, AWS also was heavily invested in supporting business, healthcare workers and research through its efforts around COVID-19.

A couple of things that caught my attention included Amazon offering tools like Chime and WorkSpaces along with a 12 month no charge AWS Free Tier. In healthcare, the company used its technology to create a centralized repository of datasets that helped better understand the characteristics and spread of the virus. This became known as the AWS COVID-19 Datalake.  AWS also committed to be involved in the COVID-19 High Performance Computing consortium, which was a collaboration between a number of public and private sector companies and organizations looking to make computing resources available to support identifying diagnosis, treatment and vaccines for COVID-19.

The key here is to pay attention to the company’s commitment to investing resources in solving this global crisis, while not completely ignoring or sacrificing growth.

Overall Impressions on Amazon and AWS Going Forward

The cloud is an explosive growth area and there is no question that despite the global woes of COVID-19, the cloud will be at the core of business and government rebuilding into what is oft-described as our “New Normal.”

The growth seen in the last quarter for AWS, at 33% helping the business generate over $10 Billion in revenue in this period was really encouraging given the rapid slowdown seen in the last 30 days of the quarter and the law of large numbers that AWS is now facing. Remember, growth one quarter ago was only 33%, which means the overall revenue growth for the quarter was larger than the previous quarter.

AWS is also investing in its infrastructure expanding zones and regions while still launching new services despite the complex global situation. All of this, plus its technology was used to power this year’s NFL draft, which if nothing else, was one heck of a reprieve from the lack of live sports–which was a nice moment, that was powered by the cloud.

Futurum Research provides industry research and analysis. These columns are for educational purposes only and should not be considered in any way investment advice.

Read more analysis from Futurum Research:

Google’s COVID-19 Shift: Adjusting Search and Maps to Identify Telehealth Sources

Microsoft Posts Another Tremendous Quarter Despite Pandemic Woes

Qualcomm Hits Earning Targets Amidst Temporary Slowdown in Wireless Demand

Image: Amazon

Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

Related Insights
Microsoft Puts 3M EBO Technology to Work. Can 3M Scale It?
July 20, 2026

Microsoft Puts 3M EBO Technology to Work. Can 3M Scale It?

Tom Hollingsworth, Networking Technology Advisor and Event Lead at The Futurum Group, shares his insights on why Microsoft validates 3M EBO technology, while manufacturing scale and alternative sourcing remain unresolved....
QumulusAI Lists on Nasdaq: The Speed Advantage of a Distributed Path to Multi-Gigawatt Scale
July 20, 2026

QumulusAI Lists on Nasdaq: The Speed Advantage of a Distributed Path to Multi-Gigawatt Scale

Brendan Burke, Research Director at Futurum, examines QumulusAI's Nasdaq listing targeting 2.5 gigawatts of GPU capacity by 2027, with distributed inference accelerating infrastructure deployment....
Can Lenovo's World Cup AI Moment Cement Its Enterprise PC Dominance?
July 20, 2026

Can Lenovo’s World Cup AI Moment Cement Its Enterprise PC Dominance?

Lenovo's AI-powered Referee View at FIFA World Cup 2026 showcases enterprise AI capabilities globally, positioning the company as a market leader as 85.4% of enterprises pilot AI PCs in a...
Are Managed Services Failing to Deliver Real Business Outcomes?
July 20, 2026

Are Managed Services Failing to Deliver Real Business Outcomes?

Apps Associates argues that true success requires monitoring critical business processes, not just uptime metrics, fundamentally redefining how organizations evaluate service delivery....
LogicMonitor's New Leadership: Aiming for AI-Driven Observability Success
July 20, 2026

LogicMonitor’s New Leadership: Aiming for AI-Driven Observability Success

LogicMonitor appoints industry veteran Prabhu Nakkeeran as CTO to lead agentic AI integration, addressing critical reliability and hallucination management challenges in enterprise IT operations....

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.