Menu

Feedback Needs to Create Action

Groq Ushers In a New AI Compute Paradigm: The Language Processing Unit

This case study showcases how Amdocs leverages Alchemer for its global Voice of the Customer program. Benefits include increased response rate and engagement, and savings on Total Cost of Ownership. Download the case study below to learn more.

Author Information

Clint Wheelock

Clint brings over 20 years of market research and consulting experience, focused on emerging technology markets. He was co-founder and CEO of Dash Network, an integrated research and digital media firm focused on the CX market, which was acquired by The Futurum Group in 2022. He previously founded Tractica with a focus on human interaction with technology, including coverage of AI, user interface technologies, advanced computing, and other emerging sectors. Acquired by Informa Group, Clint served as Chief Research Officer for Informa’s research division, Omdia, with management and content strategy responsibility, formed by the combination of Tractica, Ovum, IHS Markit Technology, and Heavy Reading.
Clint was previously the founder and President of Pike Research, a leading market intelligence firm focused on the global clean technology industry, which was acquired by Navigant Consulting where he was Managing Director of the Navigant Research business.

Prior to Pike Research, Clint was Chief Research Officer at ABI Research, a New York-based industry analyst firm concentrating on the impact of emerging technologies on global consumer and business markets.

Clint holds a Master of Business Administration in Telecommunications Management from the University of Dallas and a Bachelor of Arts in History from Washington & Lee University.

Related Insights
Adobe’s Ecosystem Evolution Creating a Seamless Core for Partner Success
March 12, 2026

Adobe’s Ecosystem Evolution: Creating a Seamless Core for Partner Success

Alex Smith and Tiffani Bova at Futurum Research at Futurum examine Adobe’s unified Digital Experience Partner Program and AI-powered PxHub mark a shift in scaling ecosystems....
Will Salesforce’s Agentic Contact Center Force a Rethink of CCaaS Sourcing
March 12, 2026

Will Salesforce’s Agentic Contact Center Force a Rethink of CCaaS Sourcing?

Keith Kirkpatrick, VP & Research Director at Futurum, shares his insights on Salesforce Contact Center offering, and discusses the impact for customers and Salesforce’s competitors in the CCaaS and enterprise...
Will Zendesk’s Forethought Acquisition Enable True Agentic Resolutions
March 12, 2026

Will Zendesk’s Forethought Acquisition Enable True Agentic Resolutions?

Keith Kirkpatrick, VP & Research Director at Futurum, covers Zendesk's proposed acquisition of Forethought, and discusses its impact on Zendesk’s Resolution Platform, outcome-based pricing models, and other SaaS competitors offering...
HPE Q1 FY 2026 Results Show Networking Strength, AI Backlog, and Higher Outlook
March 11, 2026

HPE Q1 FY 2026 Results Show Networking Strength, AI Backlog, and Higher Outlook

Futurum Research analyzes HPE’s Q1 FY 2026 earnings, focusing on networking-for-AI demand, memory-driven supply constraints, Juniper integration progress, and what the updated outlook implies for FY 2026 execution....
Claude Marketplace Tests Whether Anthropic Can Win the Procurement Heart
March 11, 2026

Claude Marketplace Tests Whether Anthropic Can Win the Procurement Heart

Alex Smith, VP and Practice Lead at Futurum examines Anthropic’s Claude Marketplace and how commitment-based procurement and partner apps shift enterprise AI buying toward consolidated spend and workflow-specific tools....
Can Microsoft's Frontier Suite Deliver AI Excellence at Scale
March 10, 2026

Can Microsoft’s Frontier Suite Deliver AI Excellence at Scale?

Futurum analysts Keith Kirkpatrick and Fernando Montenegro share their insights on Microsoft’s Frontier Suite, and discuss the implications for both enterprise buyers and the company’s competitors....

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.