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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
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What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Artificial Intelligence Devices
Channels and Go-to-Market
CIO Insights
Cybersecurity
Data Management and Analytics
DevOps and Application Development
Enterprise Applications
Semiconductors
News and Insights
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Insights
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Futurum Labs Research Library
Industry News
Vertical Insights
Technology Insights
Portfolio Companies
Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
™
Making Markets Podcast
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The 5G Factor
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Insight Type: Resource
June 13, 2023
Clint Wheelock
Resource
CX Technology Guide 2023
Avoiding Common Pitfalls with CX Design and Implementation
Customer Experience
May 4, 2023
Clint Wheelock
Resource
Your Secret Weapon for Customer Retention and Expansion
First Party Data and A CDP
Customer Data Platform
,
Customer Experience
March 19, 2023
Clint Wheelock
Resource
CX Innovator Series Report
17 Leaders Provide Insights to Success and Predictions for the Future CX Market
Customer Experience
March 6, 2023
Clint Wheelock
Resource
Amdocs From the Show Floor: MWC 2023
Interview with Smadar Kirstein, Director of Product Marketing, Digital Experience at Amdocs
Customer Experience
,
Digital Transformation
January 31, 2023
Clint Wheelock
Resource
State of the CDP
How the Most Innovative Brands Use CDPs to Deliver Cutting Edge Customer Experiences and Drive Revenue
Customer Data Platform
December 19, 2022
Clint Wheelock
Resource
In Data We Trust
Your Guide For Establishing Customer Trust Through Privacy
Customer Data Platform
,
Data Protection
October 10, 2022
Clint Wheelock
Resource
The EX Market Ecosystem
Customer Experience
August 22, 2022
Clint Wheelock
Resource
CX Technology Guide
People, Processes, Policies, Governance, and the Technology for Designing CX Programs that are Built to Last
Customer Experience
May 16, 2022
Clint Wheelock
Resource
Feedback Needs to Create Action
Customer Data Platform
,
Customer Experience
May 5, 2022
Clint Wheelock
Resource
Elevating Engagement in Healthcare During a Pandemic
Customer Experience
April 28, 2022
Clint Wheelock
Resource
Building a ‘Personal Bank in a Digital Age’ With a 360-degree Customer View
Customer Data Platform
,
Customer Experience
,
Data Protection
April 28, 2022
Clint Wheelock
Resource
Delivering a Personalized and Consistent Patient Call Center Experience
Contact Center
,
Customer Experience
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