Insight Type: Market Coverage

Taming the Agentic Data Center Inside Dell's High-Density AI Platform and Exascale Expansion
May 21, 2026

Taming the Agentic Data Center: Inside Dell’s High-Density AI Platform and Exascale Expansion

Brad Shimmin shares his insights on day two of Dell Technologies World 2026, exploring how the new Dell AI Data Platform, Lightning parallel file system, and PowerStore Elite provide the...
Analog Devices' Empower Deal
May 20, 2026

Will Analog Devices’ Empower Deal Reshape Power Delivery for AI Data Centers?

Brendan Burke, Research Director at Futurum, analyzes how Analog Devices' $1.5 billion Empower Semiconductor acquisition addresses critical power delivery constraints in AI data centers....
Agentic AI
May 20, 2026

Has Agentic AI in Customer Service Finally Delivered on Its Promise?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how agentic AI has moved beyond hype to deliver measurable customer service improvements, with adoption jumping...
adoption platform
May 20, 2026

Can WalkMe’s AI-Driven Platform Finally Bridge the Digital Adoption Gap?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, WalkMe's Q2 2026 AI platform tackles enterprise productivity gaps through contextual guidance and intelligent automation for software...
Google Gemini Integration
May 20, 2026

Canva’s Google Gemini Integration Signals a New Power Play in AI-Driven Design

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Canva's Google Gemini Integration fundamentally transforms enterprise design workflows, positioning the platform as a critical...
90-Day Cloud ERP
May 20, 2026

Can Epicor’s 90-Day Cloud ERP Promise Reset Buyer Expectations for Speed and Value?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's 90-day cloud ERP program forces SAP, Oracle, and Microsoft to reconsider implementation timelines and competitive buyer...
Broadcom Partners With Applied Materials
May 20, 2026

Applied Materials’ EPIC Advanced Packaging Ecosystem Adds Broadcom to TSMC

Brendan Burke, Research Director at Futurum, analyzes how Applied Materials' partnership with Broadcom signals a fundamental shift in semiconductor ecosystem collaboration....
Vertical AI
May 20, 2026

Epicor’s Agentic AI Stack: Will Vertical AI Finally Deliver on Industry-Specific ROI?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's Vertical AI stack delivers measurable ROI through domain-tuned agents that automate manufacturing, distribution, and retail workflows....
Zendesk Bets on Autonomous AI Agents & Outcome Pricing to Upend Service Models
May 20, 2026

Zendesk Bets on Autonomous AI Agents & Outcome Pricing to Upend Service Models

Keith Kirkpatrick, VP & Research Director at Futurum, covers the latest announcements from Relate, Zendesk’s annual conference, and discusses the impact Autonomous Service Workforce and outcome-based pricing may have on...
Is the Cloud Too Expensive for Agentic AI? Dell Bets on Localized Tokens
May 20, 2026

Is the Cloud Too Expensive for Agentic AI? Dell Bets on Localized Tokens

Brad Shimmin and Nick Patience share their insights on Dell's expansion of the Dell AI Factory with NVIDIA, exploring how localized agentic infrastructure and data partnerships provide a secure alternative...
Anthropic’s Stainless Acquisition Signals a New Phase in Agentic AI Competition
May 20, 2026

Anthropic’s Stainless Acquisition Signals a New Phase in Agentic AI Competition

Anthropic's Stainless acquisition signals agentic AI is becoming enterprise reality, with 72% of organizations deploying solutions as competition among tech giants intensifies....

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The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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