Salesforce's $3.6B acquisition of Fin signals a major shift toward agentic enterprise solutions. The deal accelerates autonomous AI agents in customer service, raising stakes for competitors and redefining what AI-first...
Nick Patience, VP & Practice Lead at Futurum, examines the US export-control action that took two Anthropic models offline globally — and what it means for enterprise AI continuity planning...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Oracle's shift to outcome-based pricing and AI-driven commercial models reshapes enterprise cloud procurement and vendor economics in...
Anthropic's Public Record survey shows 48% of Americans hope AI will cure diseases like cancer, yet only 15% trust AI companies to make key decisions. With 64% fearing job loss,...
TCS and Anthropic's Claude partnership addresses enterprise demands for compliance and trust in regulated sectors, positioning Claude as a competitive alternative in financial services and healthcare....
Mercedes-Benz Korea leverages Databricks Unity Catalog to build an AI-ready semantic layer that unifies 500+ KPI definitions across BI and AI tools, demonstrating how trusted business logic drives enterprise AI...
Hugging Face launches an overhauled MTEB Leaderboard with significant speed improvements, granular filtering, and enhanced transparency. Enterprise AI leaders now have better tools to evaluate and compare foundation models beyond...
Zoho SalesIQ's Zia Agents deliver autonomous, empathetic customer engagement at scale through Agentic Intelligence, now supporting Anthropic, Google AI, DeepSeek, and custom LLMs....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SAP's Joule integration signals a strategic shift toward agentic AI-powered case resolution and autonomous support workflows in...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Adobe's CX Enterprise Coworker redefines marketing orchestration through agentic AI, positioning enterprises to move beyond...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Smartsheet's Smart Assist integration strategy with multiple AI vendors positions the platform as a central...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Five9's Fusion partner ecosystem deepens integrations with Salesforce, ServiceNow, and Epic to drive AI-powered omnichannel...
Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.
Thank you, we received your request, a member of our team will be in contact with you.
