Insight Type: Market Coverage

SAP's Flexible Support Overhaul Raises the Stakes for Enterprise Software Loyalty
July 10, 2026

SAP’s Flexible Support Overhaul Raises the Stakes for Enterprise Software Loyalty

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SAP's flexible support model and customer-centric approach help compete for enterprise loyalty as 74% of enterprises consider...
Can Anthropic's GRAM 'Off Switch' Make Dual-Use AI Safer Without Killing Utility?
July 10, 2026

Can Anthropic’s GRAM ‘Off Switch’ Make Dual-Use AI Safer Without Killing Utility?

Anthropic and AE Studio introduced GRAM, enabling selective removal of sensitive AI capabilities without retraining, potentially addressing privacy and security concerns for organizations adopting generative AI....
Zoom's Platform-Agnostic AI Receptionist Reshapes Telephony Competition
July 10, 2026

Zoom’s Platform-Agnostic AI Receptionist Reshapes Telephony Competition

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Zoom's Virtual Agent Receptionist disrupts legacy phone systems and accelerates enterprise adoption of GenAI-powered customer service solutions....
NetApp StorageGRID 12.1 Scales Object Storage for AI Factories
July 10, 2026

NetApp StorageGRID 12.1 Scales Object Storage for AI Factories

Alastair Cooke, Research Director, Cloud and Data Center at Futurum, shares his insights on NetApp's StorageGRID 12.1 launch and what its federated namespace and throughput gains mean for AI-scale object...
Is Migrating from Synapse to Databricks the Shortcut to Unified AI-Ready Data?
July 10, 2026

Is Migrating from Synapse to Databricks the Shortcut to Unified AI-Ready Data?

Organizations are consolidating data infrastructure around unified platforms, with 73.6% planning to increase spending—signaling a shift toward AI-ready, simplified architectures that eliminate costly silos....
Ignoring People Strategy Is the Hidden Cost in AI-Driven Growth
July 10, 2026

Ignoring People Strategy Is the Hidden Cost in AI-Driven Growth

IT By Design's Jill Chapman reveals how neglecting talent strategy costs channel organizations millions, as 50.9% of partners race to hire C-suite AI consulting leadership, demanding smarter human capital alignment....
Can Layer7 API Expertise Keep Pace with the Demands of Modern Enterprise Integration?
July 10, 2026

Can Layer7 API Expertise Keep Pace with the Demands of Modern Enterprise Integration?

Inetum-Realdolmen's investment in Layer7 API engineering talent reflects a critical channel partner trend: building proprietary managed services capabilities to compete in a $41.8B ecosystem market growing at 36% CAGR....
Exprivia Bets Big on Banking Security: Can Partnership Drive Real Innovation?
July 10, 2026

Exprivia Bets Big on Banking Security: Can Partnership Drive Real Innovation?

Exprivia announced partnership with ABI's WeSec summit as Main Partner, aligning with surging demand for cybersecurity and AI solutions across Italian banking. The move positions the company to capitalize on...
Brave Bets on Agentic Payments and Creator Compensation to Fix Web Monetization
July 10, 2026

Brave Bets on Agentic Payments and Creator Compensation to Fix Web Monetization

Brave's BAT Roadmap 4.0 transforms Basic Attention Token into an agentic payments rail for autonomous AI transactions, targeting the $181.3B AI market while preserving privacy for enterprises....
GPT-5.6 Raises the Bar for Code Review, but Trust and Governance Remain the Real Test
July 10, 2026

GPT-5.6 Raises the Bar for Code Review, but Trust and Governance Remain the Real Test

Qodo's integration of GPT-5.6 embeds OpenAI's frontier model into structured workflows, directly addressing the reliability and governance gaps constraining enterprise AI deployment....
Can Biohub’s Open AI Models and Imaging Tools Redefine Biomedical Discovery?
July 10, 2026

Can Biohub’s Open AI Models and Imaging Tools Redefine Biomedical Discovery?

Biohub's AI integration in protein modeling and genomics marks a biomedical shift, yet adoption barriers—hallucination risk, data privacy, and unclear ROI—hinder clinical deployment....
Mercor Bets on Real-World AI Training: Will Environments Decide the Next AI Leaders?
July 10, 2026

Mercor Bets on Real-World AI Training: Will Environments Decide the Next AI Leaders?

Mercor's acquisition of Deeptune strategically positions it in reinforcement learning infrastructure, addressing enterprise concerns about AI agent reliability and hallucination management in the booming $181.3B AI platforms market....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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