Insight Type: Industry News

December 9, 2021

Sprinklr Announces Third Quarter Fiscal 2022 Results

December 9, 2021

Glia and Clinc Partner to Transform the Customer Experience for Financial Institutions

December 9, 2021

HGS unveils new digital-led vision

December 9, 2021

Glance Receives Frost & Sullivan 2021 Product Leadership Award

December 9, 2021

Cigniti Unveils Incight – A Customer Experience Assurance Platform

December 9, 2021

Bright Talent Launches New Strategic Framework to Help Companies Foster More Engaging Employee Experiences

December 9, 2021

ServiceSource Accelerates Its Market Momentum with the Addition of Three New Clients Spanning a Wide Range of Solutions

December 9, 2021

Search and Recommendations Solution from Coveo for SAP Commerce Cloud Now Available on SAP® Store

December 9, 2021

CARiNA from ComputerTel Helps Customers Capture and Manage Valuable Client Data

December 8, 2021

Twilio Launches Twilio Ventures, a $50 Million Fund to Unlock the Imagination of Builders Fueling the Future of Customer Engagement

December 8, 2021

ActionIQ Named A Strong Performer in B2B Customer Data Platforms Report by Independent Analyst Firm

December 8, 2021

New Book Explores Radical Changes in Consumer Expectations, and How Businesses are Joining a New Movement to Meet Them

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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