Insight Type: Industry News

December 9, 2021

Clickatell’s 2022 Prediction: Brands Will Prioritize Chat Commerce to Improve the Consumer Experience, Becoming a Multi-Billion Dollar Market

December 9, 2021

Brands Experience The Future of Marketing With Selligent Marketing Cloud

December 9, 2021

Cooleaf Expands Employee Rewards Catalog to Include Merchandise, Curated Gift Boxes, Company Swag, and More

December 9, 2021

Qualtrics Announces New Reston Office and Plans to Create More than 400 New Tech Jobs in the Washington Metro Area

December 9, 2021

Informatica Unveils 2021 State of the CDO Study

December 9, 2021

Five9 Rated Highest in Overall Vendor Satisfaction Among Customers Surveyed by Industry Analyst DMG Consulting

December 9, 2021

InMoment Ranked in Top 50 Insights & Analytics Report by the Insight Association

December 9, 2021

Alvaria Recognized with the Frost & Sullivan Customer Value Leadership Award at the 2021 Excellence in Best Practices Awards Gala

December 9, 2021

Khoros Reveals Priorities and Pitfalls for CMOs in Navigating the Rise of Digital Commerce

December 9, 2021

Freshworks Helps Africa’s Leading Media Company MultiChoice Deliver a Modern Employee and Customer Experience

December 9, 2021

Poor customer experiences costing businesses up to USD 216 billion in India, says Qualtrics Study

December 9, 2021

VoiceFoundry, a TTEC Digital business, Wins Inaugural AWS 2021 Amazon Connect Partner of the Year (UKI) Award

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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