Insight Type: Industry News

January 13, 2022

Five9 Wins Brandon Hall Group Excellence in Technology Award for Best Advance in AI for Business Impact

January 13, 2022

Reltio Appoints Steve Debenham as Chief Legal Officer

January 13, 2022

Algolia Search and Discovery Platform Optimizes Walgreens’ Omnichannel Shopping

January 13, 2022

Medallia Recognized as One of Best Companies for Women, Diversity, and Overall Culture

January 13, 2022

Sprinklr Announces Leadership Changes and Board Appointment; Affirms Guidance for Q4 and Full Year FY 2022

January 13, 2022

Braze Continues Global Expansion with Presence in Canada and France

January 13, 2022

Merkle Releases Consumer Behaviors Report, Revealing Core Themes for Customer Engagement in 2022

January 13, 2022

Salesforce Fuels the Future of Commerce with New Innovations and Partnerships

January 13, 2022

dunnhumby Partners With SAP to Empower Retailers With Customer Insights

January 13, 2022

New Treasure Data Survey Reveals Consumers are Motivated by Loyalty Programs and Relying More on DTC Brands, BNPL Options

January 13, 2022

Zendesk Reiterates Strategic and Financial Merits of Proposed Acquisition of Momentive

January 13, 2022

CX in Gaming: Personalization and Customer Relationship Management

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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