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Insight Type: Industry News

July 27, 2021

LiveVox Study Finds That Many Contact Center Leaders Do Not Want to Keep Agents Remote Despite Recent Business Benefits

July 27, 2021

Pendo Raises $150 Million to Help Companies Deliver Software that Meets Rising User Expectations

July 27, 2021

Financial Services CX: Leveraging Digital Assistants to Provide Automation

July 26, 2021

Medallia to be Acquired by Thoma Bravo for $6.4 Billion

July 26, 2021

Five9 Announces Inaugural Reimagine CX Awards to Recognize Organizations Driving Compelling Transformation in the Contact Center and Customer Experience

July 26, 2021

Leading Organizations Around the World Choose Qualtrics to Deliver Breakthrough Experiences for Customers and Employees

July 26, 2021

Navigate a Cookie-Less World With SAS Real-Time CDP Capabilities

July 22, 2021

Daniel Brousseau Joins Medallia to Help Financial Services Firms Elevate Experience Management

July 22, 2021

Dynamic Yield Positioned Highest and Furthest in 2021 Gartner MQ for Personalization Engines

July 20, 2021

Redpoint Global Announces In Situ

July 20, 2021

Funding Trends in CX

July 19, 2021

Limeade Acquires Employee Listening Leader TINYpulse

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