Insight Type: Industry News

September 14, 2021

Khoros Announces the 2021 Khoros Kudos Award Winners for Delivering World-Class Digital CX

September 14, 2021

80% of Consumers More Likely to Shop with Brands that Show they Understand Them

September 14, 2021

Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience

September 14, 2021

Glassbox Expands Award-Winning Experience Intelligence Vision with Strategic A/B Testing Acquisition

September 14, 2021

Banco ABC Brasil Modernizes Customer Experience with Informatica’s Intelligent Data Management Cloud™

September 14, 2021

ANCYWAX JOINS THE ALIDA PARTNER NETWORK TO TRANSFORM CUSTOMER EXPERIENCES IN AFRICA

September 14, 2021

Nextiva Raises $200M from Goldman Sachs Asset Management at a $2.7B Valuation to Fuel Growth of Connected Communications

September 14, 2021

SugarCRM Named a Leader in Four Categories in the 2021 CRM Industry Leader Awards

September 13, 2021

HubSpot goes all-in on the UK with first office opening and pledge to grow its hybrid workforce across the country

September 13, 2021

C3 AI Announces General Availability of C3 AI CRM

September 13, 2021

Dentsu expands Merkle MENA with its launch into KSA

September 13, 2021

Volition Capital Deploys Creatio to Streamline Operational and CRM Workflows with No-Code

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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