Insight Type: Industry News

October 6, 2021

Momentive announces availability of new capabilities for GetFeedback Salesforce integrations to embed the voice of the customer across the business

October 6, 2021

CALABRIO ANNOUNCES WINNERS OF ANALYTICS COMPETITION AND ONE AWARDS AT ANNUAL CUSTOMER CONFERENCE

October 6, 2021

Glassbox Joins AWS ISV Accelerate Program

October 6, 2021

World’s banks accelerate shift to digital after COVID-19

October 6, 2021

Qualtrics Announces Experience ID, Ushering in a New Era of Personalization at Scale

October 6, 2021

Zendesk study finds customer experience maturity leads to business resilience, revenue growth and agent retention

October 6, 2021

Customer experience more important than ever as new report finds nearly half of consumers say it shapes their brand opinion

October 5, 2021

ControlUp and VMware Expand Partnership to Support the Anywhere Workforce

October 5, 2021

mParticle Raises $150 Million Series E to Help Teams Accelerate Time to Data Value

October 5, 2021

Content Guru Updates Contact Centre Solution To Empower Agents and Improve Productivity

October 5, 2021

Redpoint Global Recognized in 2021 Gartner® Magic Quadrant for Data Quality Solutions

October 5, 2021

Bloomreach Announces Key Executive Appointments and Organizational Changes to Accelerate Momentum Amidst a Year of Record Growth

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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