Insight Type: Industry News

October 26, 2021

MoEngage Accelerates Growth in North America, Expands US Footprint with Boston Office

October 26, 2021

Forsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

October 26, 2021

New Report Reveals 94% of Global Marketers Have Changed Digital Customer Experience (CX) Strategy to Meet New Consumer Expectations

October 26, 2021

Glassbox Broadens Its Expertise With Performance Analytics, Providing Real-Time Insights to Optimize User Experience

October 26, 2021

Verint Named a Leader in the IDC MarketScape for Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment

October 26, 2021

Qualtrics Named One of Fast Company’s ‘Brands That Matter’

October 25, 2021

Enhanced Mobility, Project Management, Finance Tools and User Experience Highlight Latest Unanet Release

October 25, 2021

Vikrant Chowdhary Joins CleverTap as Company’s First-ever Chief Growth Officer

October 25, 2021

Sprinklr Industry Benchmarking Reports Reveal Best Practices for Improving Digital Customer Experiences

October 25, 2021

Half of enterprises cannot trust their CRM data for a single source of truth on customers

October 25, 2021

Yellow.ai’s New Executive Hires and Offices Add to US Expansion Push as Demand for CX Automation Grows

October 25, 2021

SAP Hires Ritu Bhargava as Chief Product Officer for SAP Customer Experience; Bob Stutz Retiring After a Trailblazing Career in the Tech Industry

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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