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Insight Type: Industry News

May 2, 2023

Customer Wins for 3CLogic, WebEngage, Explorance, Oracle, and Freshworks

April 28, 2023

Microsoft Announces Copilot in Microsoft Viva

April 28, 2023

Meera and Five9 Team Up, Deploying AI to Resolve Common Call Center Issues

April 28, 2023

The Pitfalls of Leaning into DEI Issues without Conducting Customer Research

April 28, 2023

Customer Wins for Tattle, NTT Data, Appier Group, 8×8, and Sprinklr

Industry News
April 24, 2023

Industry News

The Futurum Group Data and IT Managment
April 24, 2023

Data Infrastructure

April 24, 2023

Radisson Hotel Group’s Digital Transformation Continues

April 24, 2023

Survey Finds Consumers Are Wary of Generative AI

April 24, 2023

Playvox Brings a Strong Focus on Agent Engagement

April 21, 2023

New Research from 1E, eGain and KMWorld, MoEngage, Talkdesk, and Insightly

April 20, 2023

Updates to Oracle ME Focus on Learning, Skills, and Career Mobility

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