Insight Type: Industry News

November 24, 2021

Leading Japanese BPO Adopts NICE Enlighten AI for Smart Quality Management and Improved Customer Service

November 23, 2021

Optimizely Experimentation Platform Drives Up to $9.7 Million NPV and $1.5 Million in Savings, According to Total Economic Impact Study from Independent Consulting Firm

November 23, 2021

LINK Mobility integrated into Emarsys’ (SAP) omnichannel customer engagement platform

November 23, 2021

Pipedrive Opens Its Tenth Office Globally in Berlin: The Global CRM Provider Is Doubling Down on the German Market

November 23, 2021

Varicent named Employee Engagement Champion at LinkedIn’s 2021 Talent Awards

November 23, 2021

NICE Recognizes Industry-Leading CXone Application Partners at Fourth Annual DEVone Partner Conference

November 23, 2021

TIBCO Named a Leader in Master Data Management by Leading Independent Research Firm

November 23, 2021

Retention Cloud Leader CleverTap Names Former Freshworks CRO Sidharth Malik as Global CEO

November 23, 2021

Teradata Listed on 2021 Dow Jones Sustainability Indices

November 23, 2021

Amplitude To Present at Upcoming Investor Events

November 23, 2021

eGain to participate in the Benchmark Company Discovery One-On-One Virtual Investor Conference on December 2, 2021

November 23, 2021

Medallia Expands Portfolio to Include Multiple CAHPS Offerings with Acquisition of Fields Healthcare Research

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.